What people are saying... What people are saying... Back to profile
Ease of process and detailed follow up.
- Barbara R.
Awesome communication and response time
- Tammy P.
Prompt,helpful, friendly service
- Mary H.
All things considered with the way things are right now - the process worked a bit.
- Philip S.
All went well. Lots of hands on contact.
- Gary C.
Sharri Ptak and her team were amazing to work with. They proactively explained the process every step of the way and were very responsive whenever I had additional questions.
- Stephanie S.
The processs was very easy
- Tim H.
Sharri and her team was awesome!
- Jacek S.
The team was professional, answered all questions and concerns and made it so very easy to get things done!
- Laura M.
Very easy to use and great rates
- Nicole C.
Super easy to work with, got us a great interest rate on our house
- Eric B. - Schaumburg, IL | Aug 2021 Schaumburg, IL
- Neftali G. - Arlington Heights, IL | Jul 2021 Arlington Heights, IL
They were able to get me a mortgage after I had been denied by 2 other lenders
- Steven R. - River Forest, IL | Jul 2021 River Forest, IL
Our needs were taken care of. Very quick response time for almost all of our questions. We were in constant contact with Sherri and her team.
- Xuxuan L. - Waukegan, IL | Jul 2021 Waukegan, IL
Very friendly and helpful; great rate.
- Jared C. - Mount Prospect, IL | Jun 2021 Mount Prospect, IL
Great communication by Sharri Ptak
- Karina N. - Buffalo Grove, IL | Jun 2021 Buffalo Grove, IL
excellent customer service
- Christine V. - Bensenville, IL | Jun 2021 Bensenville, IL
Timely, friendly service
- Travis J. - Chicago, IL | Jun 2021 Chicago, IL
Experience was straight forward and easy to follow and provide required documents.
- Brian C. - Park Ridge, IL | May 2021 Park Ridge, IL
Sharri Ptak and her team were amazing and helped me through everything
- Nicholas R. - Des Plaines, IL | May 2021 Des Plaines, IL
Quick and painless process from start to finish. Great rate
- Ferro B. - Arlington Heights, IL | May 2021 Arlington Heights, IL
Responsive, fast, easy to work with.
- Lauren M. - Wheaton, IL | May 2021 Wheaton, IL
Very professional, always available to answer questions
- Veneta D. - Elk Grove Village, IL | Apr 2021 Elk Grove Village, IL
Great communication, helpful through entire process, great rate
- Thomas K. - Downers Grove, IL | Apr 2021 Downers Grove, IL
Very smooth transaction. Great communication at every step.
- Ronald D. - Winfield, IL | Mar 2021 Winfield, IL
Easy to work with and fast response time
- Jason S. - Elgin, IL | Mar 2021 Elgin, IL
Everyone that I worked with was very helpful, informative, and very professional. They were always available to answer my concerns and would always communicated promptly. Thank you Sharri Ptak and Jenna Curcio.
- Maria M. - Gurnee, IL | Mar 2021 Gurnee, IL
Very easy process, loved the drop box to upload all of our documents.
- James K. - Des Plaines, IL | Mar 2021 Des Plaines, IL
Good Customer Service
- Bradley L. - Elk Grove Village, IL | Mar 2021 Elk Grove Village, IL
Clear and prompt communication throughout the entire process of refinancing our mortgage from the entire refinancing team assigned to us. The entire process was very easy, convenient, and straightforward. We also obtained a great low rate! Thanks to you all!
- Timothy M. - BOLINGBROOK, IL | Mar 2021 BOLINGBROOK, IL
Everyone we had to deal with was very helpful.
- Joseph O. - St Charles, IL | Mar 2021 St Charles, IL
They were extremely helpful and answered any questions I had in a very timely manner.
- Timothy P. - Mount Prospect, IL | Mar 2021 Mount Prospect, IL
Sheri and her folks were very helpful and made the process go smoothly.
- Kevin T. - Park Ridge, IL | Mar 2021 Park Ridge, IL
Sharri and her team worked quickly and communicated consistently. Easy process all around.
- Mark H. - Chicago, IL | Mar 2021 Chicago, IL
Accomodating. Process was easy
- Dawn M. - Des Plaines, IL | Feb 2021 Des Plaines, IL
Quick and communicative. Document portal/to do list is very easy.
- Mark H. - Chicago, IL | Feb 2021 Chicago, IL
Shari and her team were amazing!!
- Ron B. - Hoffman Estates, IL | Feb 2021 Hoffman Estates, IL
They moved quickly.
- Brittney D. - Chicago, IL | Feb 2021 Chicago, IL
Easy no hassle process
- Judy S. - Wilmington, IL | Dec 2020 Wilmington, IL
The entire team was so responsive, knowledgeable, and kind. They made me feel 100% secure in the biggest purchase of my life!
- Adriana Z. - Skokie, IL | Dec 2020 Skokie, IL
Easy to work with, quick, efficient, and friendly!
- Heather B. - Wheaton, IL | Dec 2020 Wheaton, IL
Sharri and her team did a awesome job from start to finish.
- Shawn R. - Elk Grove Village, IL | Nov 2020 Elk Grove Village, IL
Easy to work with
- Cory D. - Palatine, IL | Nov 2020 Palatine, IL
Very good work and communication
- Shawn E. - Schaumburg, IL | Nov 2020 Schaumburg, IL
They were helpful and supportive through the whole process.
- Kathleen L. - Wood Dale, IL | Nov 2020 Wood Dale, IL
I have never experienced kinder service. I truly feel Sharri and her team were working to help me.
- Suzanne B. - Mount Prospect, IL | Oct 2020 Mount Prospect, IL
Great communication throughout the process.
- Philip W. - Elgin, IL | Oct 2020 Elgin, IL
Sharri and her team were extremely easy to work with and always willing to answer any questions that we had.
- James K. - Beach Park, IL | Oct 2020 Beach Park, IL
Sharri Ptak is the reason that I gave Proper Rate the highest rating! Her professionalism and knowledge went beyond all expectations. She is available 24 hours a day to answer my questions. Her expertise in this field is hands down this company's greatest asset!
- Michelle K. - Elmhurst, IL | Sep 2020 Elmhurst, IL
The refinance was painless. The website was easy to use. Every employee we spoke to was professional and answered questions quickly
- Phillip G. - Park Ridge, IL | Sep 2020 Park Ridge, IL
Content error - Error: Module is archived.