What people are saying... What people are saying... Back to profile
Joe Burke and his team are the absolute best. Excellent communication, friendly, and always looking out for your best interest.
- Andrea P.
Customer service was excellent.
- Timothy D.
Knowledgeable, responsive, friendly, reliable.
- Bernardo S.
Joe Burke and his team couldn’t have been more attentive to our needs, more efficient in the process or more professional. They absolutely knocked it out of the park for us on the purchase of our home. They were up against a tight schedule to get it done and managed to seamlessly get all done with superb accuracy and great communication.
- Scott T.
Easy process. Joe and team are great!
- Nicolas B.
Joe Burke and his team have been great and everything has gone very smoothly.
- Kevin B.
While the criteria was stringent for the actual loan, the process was smooth and everyone involved very professional. Joe Burke stayed involved throughout.
- John W.
Joe and his team were awesome, patient, and thorough. They also were able to close on time even though we had a tight window.
- Scott W.
The customer experience was great throughout the process. There was a scheduling issue, but was proactively and quickly addressed.
- Winston C
The team I worked with was amazing. Joe explains everything in a way that makes it understandable to a first-time homebuyer
- Kelly T.
Overall I'm very satisfied. I had a great experience with my original mortgage. I recently refinanced and it was not as good, primarily due to poorer communication and response times. Though I understand it was due to a crush of refinances and the added complication of COVID response.
- Seth H.
Joe did a great job explaining how things worked, and providing me with resources to make an informed decision.
- Alec S.
Good communication throughout and process was as simple/streamlined as possible, given all the circumstances.
- Matthew A.
Joe Burke has always been a great contact for me.
- Jennifer H.
Trustable people who stayed on top of things and kept us in the loop well.
- Michael S.
Joe Burke and his staff are great to work with. They are all very knowledgeable, accessible and attentive.
- Timothy M.
Joe Burke and his team are exceptional. Quick to respond and a pleasure to work with.
- Heidi J.
Ease of service, quality and quick response time, great explanation of details.
- Kimberly D.
Excellent customer service. Professionals are friendly and take the time to explain everything thoroughly. I never felt rushed in my decision making.
- Elizabeth C.
Good service, took time to explain steps etc.
- Michelle O.
Very efficient and accommodating.
- Jeryl R.
Very convenient, straightforward, informative, and friendly process.
- Jonathan M.
Made the process easy and pretty painless. Joe Burke and team was great to work with.
- Zackery B.
Service and clear directions.
- Jerry I.
Great people, efficient service, great rates and deal structures.
- Gregory D.
Personal service on schedule and on estimate.
- Stephen D.
Joe's team did a great job making sure every step of the process was well explained. And everything was so fast!
- Joseph L.
Good rates, prompt and easy communication. Joe Burke was good to work with, as was the rest of his team.
- Margaret C.
Excellent client service throughout. Joe Burke and his team are outstanding.
- Steven W.
Very Responsive throughout process.
- Tyler H.
Great service and communication.
- Christopher G.
It was a pleasure working with Joe Burke and his competent team, pain free transaction.
- Lawerence G.
Joe and his team were helpful from start to finish! My questions and requests were answered quickly and thoroughly. They made home buying, which can seem extremely daunting, a seamless process. Thanks for your help!
- Sarah D.
Joe Burke and his team made everything about the process of refinancing our loan (which I've never done before) easy and smooth. I've now worked with him both on our first loan and refinance, and find him very reliable and great to work with.
- Kevin B.
Joe Burke and his team did everything they could to make our loan a reality. They were a pleasure to work with. Honest, straight forward and "our goal" oriented.
- Marshall G.
Joe and his team were phenomenal. They were there for me every step of the way, answered all of my questions, and laid out clear expectations of what was happening and what I needed to do — special shout-out to Nick Urban who took my emails and calls each time and was super helpful.
- Nick I.
Joe Burke and his entire team were great to work with. This was my first experience purchasing a home, and I had a lot of questions, which they patiently answered and made sure I understood everything. It was a very smooth transaction, which must be attributed to Joe and his team. It was a pleasure to work with them, and I will recommend them the future to friends and family.
- Lisa S.
Joe Burke and his team were great to work with for my recent purchase. As a first time homebuyer, I was admittedly a bit stressed about the process, but Joe was there to answer all of my questions. There were a few occasions where his teammates didn't respond to my questions, or I needed to follow-up with them, but as soon as Joe was pulled in, he got me what I needed. We also had to postpone the closing due to the seller with a last-minute change in the title company, and Joe and his team pulled everything together in 1.5 days to make it happen
- Meghan O.
Joe Burke responded to my initial inquiry very quickly on a Sunday, as we were looking to place an offer on a home that day. Joe and his team have been extremely helpful and communicative throughout the whole process. I'd definitely recommend them to a friend.
- Kevin B.
We moved here a little over a year ago and were very pleased and did not hesitate to use them again. Again we were very satisfied.
- Jeryl R.
Joe Burke and his team were phenomenal all throughout the process. Nico, DJ, Danielle, Harris, Mike Dye, and Joe Burke were super helpful and friendly. Thank you all.
- Kevin M.
Joe Burke is an all-star. Additionally, the team who supports him is outstanding. Great set up and overall experience.
- Benjamin L.
Joe Burke and his team were all rock stars, helping us navigate our first home purchase with transparency, clarity, and even humor. We would highly recommend them to any friends or family looking to purchase a home in Chicago.
- Erin D.
Joe was great at communicating with us and answering questions or talking us through the process. His team was also great. It was a very efficient process and easily accomplished online and through some phone conversations.
- Joann P.
Our broker Joe Burke was exceptional. Amazing services for first time home buyers.
- Brandon B.
Joe and Team are very responsive, patient, and helpful. They were great throughout the entire process.
- Eric K.
Joe Burke, Harris Covington, and Nico Nepomuceno were all very friendly and professional. Thank you very much for everything it was a great experience.
- Timothy M.
Joe and team were great. Very easy process overall. We're very appreciative
- Vipul P.
Everyone of my emails no matter the urgency was responded quickly and always the best advice. Can’t be more happy with our team!
- Melissa B.
Joe was simply fantastic!
- Mark N.
We couldn't have been happier with Joe and his team. They made a complex process as easy as it could be, and deserve all the credit for our smooth, timely closing.
- Allison Q.
Joe Burke is an excellent asset for anyone financing a home. Whether it's a new purchase or a refinance, Joe guides his clients through every step of the process with the quiet confidence of a seasoned professional.
- Ryan O.
Loved Joe and his team!
- Patricia G.
Joe Burke and his team were great!
- Kimberley S.
Joe Burke was great to work with. Always answered the phone or got back to me right away.
- Adam S.
Joe Burke was a great communicator, very adept in providing expectations of what to provide when and why. Broke down relatively complex financial transaction in terms easy to understand.
- Patrick S.
Very knowledgeable and personable. Joe was very responsive providing quick feedback to any of my questions (weekday or weekend)
- Matthew C.
Joe and his team went above and beyond, were extremely responsive and made me feel very confident throughout the entire process.
- Lauren C.
Joe was very proactive and knowledgeable. He got our loan pushed through quickly.
- Shauna M.
Joe Burke and his team were fabulous. I will be referring friends and clients to use him as a lender.
- George T.
Joe Burke and his team were phenomenal and communicated with us every step of the way!
- Vyacheslav K.
Joe Burke and his team were so responsive and excellent.
- Judy B. - Chicago, IL | Aug 2021 Chicago, IL
Easy to work with, kept me informed
- Richard S. - The Woodlands, TX | Aug 2021 The Woodlands, TX
Joe Burke and his team were extremely helpful and it was a pleasure to work with them!
- Timothy H. - chicago, IL | Jun 2021 chicago, IL
Really happy with how smoothly everything went, and how they let me know each step of the way where we were at and any of my to-dos.
- Sarah H. - Chicago, IL | May 2021 Chicago, IL
Great service and people
- Sean P. - Chicago, IL | May 2021 Chicago, IL
I have worked with Joe Burke on all of my mortgage transactions, and plan to use him in the future for any needs. I found the proper rate process very efficient and easy to follow. The only improvement feedback I would give is The status of the homeowners insurance seem to get lost in the shuffle and not on the to do list on the proper rate site, and there were a few other documents that we had to submit multiple times. But that was easily corrected. Overall the process was fantastic
- Anthony S. - Chicago, IL | May 2021 Chicago, IL
I did recommend during the refinance process. The biggest thing was ease of doing business.
- Nicki W. - Chicago, IL | Apr 2021 Chicago, IL
Joe and his team are great to work with!
- CAROLYN P. - Chicago, IL | Mar 2021 Chicago, IL
Trust and responsiveness with my agent, easy, secureprocess
- Katherine C. - Evanston, IL | Mar 2021 Evanston, IL
Overall, it was a good experience. My only issue was confusion at the actual virtual closing as the closing statement was incorrect and caused a fair amount of confusion and consternation.
- William B. - Chicago, IL | Feb 2021 Chicago, IL
Excellent experience and great service, the entire process was streamlined and very simple to navigate.
- Krista L. - Chicago, IL | Feb 2021 Chicago, IL
Very quick response times and always helped understand what or why things were happening.
- Tyler H. - Elmhurst, IL | Jan 2021 Elmhurst, IL
Easy, helpful
- Caleb G. - Chicago, IL | Jan 2021 Chicago, IL
Joe Burke is always great to work with. Even once some details are turned over to others o his team, he is always available and willing to answer questions for clarify things directly.
- Steven Z. - Palatine, IL | Dec 2020 Palatine, IL
Easy process with communication and secure portal. Joe is just fantastic and has been all 4 times we’ve close with him!
- Kathy H. - McHenry, IL | Dec 2020 McHenry, IL
Joe was easily accessible, answered every question I had, and on top of that, our lawyer commented that the paper work is easier at closing.
- Frank P. - Chicago, IL | Dec 2020 Chicago, IL
Joe Burke, Karen Kawa & Rosie Rodriguez made the entire process of refinancing, simple and painless. Thank you!
- Fernando V. - Chicago, IL | Dec 2020 Chicago, IL
Good interest rate and customer service
- Jill T. - Chicago, IL | Nov 2020 Chicago, IL
Very responsive, helpful and overall great attitude.
- Ryan J. - La Grange, IL | Nov 2020 La Grange, IL
The team was very responsive, the process was pretty straight-forward, and I got a good rate.
- Adam D. - Chicago, IL | Nov 2020 Chicago, IL
Wonderful team to work with and great communication throughout the process especially as a first time home buyer.
- Jasmine C. - Rosemont, IL | Nov 2020 Rosemont, IL
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