What people are saying... What people are saying... Back to profile
Gus did an amazing job of explanation and his patience was also so appreciated.
- Janice C.
As a first time homeowner I was nervous but my loan officer made the process go smoothe. Closed in 30 days exact.
- Eduardo H.
Gus was responsive and available throughout the entire process.
- Tiara J.
Gustavo and his team were amazing. They walked me right through the mortgage process and made it simple for my pre-approval. Gustavo explained and answered a million questions every step of the way. I will definitely recommend every one I know. Thanks a million for opportunity to work with your team! I am now an Homeowner!
- Desmond M.
Because they were very clear and responsive. They provided me with all the information I needed.
- Melissa L. - Chicago, IL | Jul 2021 Chicago, IL
Excellent customer service, understood the entire process and answered all the questions s to walk us through from initial approval to closing.
- Rodrigo M. - Chicago, IL | Jul 2021 Chicago, IL
They were super helpful and responsive
- Samantha D. - Chicago, IL | May 2021 Chicago, IL
Amazing and quick experience
- Ajla B. - Chicago, IL | Apr 2021 Chicago, IL
Great communication throughout process.
- John K. - Park Ridge, IL | Apr 2021 Park Ridge, IL
Friendliness and knowledge to move quickly.
- Branden B. - Willow Springs, IL | Mar 2021 Willow Springs, IL
Super responsive to questions and concerns, made a scary process manageable and everyone was so nice.
- Alison C. - Chicago, IL | Feb 2021 Chicago, IL
My experience with the proper rate team was excellent. Every one always had answers to my questions and a great attitude. Excellent customer service.
- Ana M. - Chicago, IL | Jan 2021 Chicago, IL
The agents I worked with, Gus, Chelsea and Anna provided great service and care - timely communication and they got me to closing on time.
- Ijeamaka O. - Chicago, IL | Nov 2020 Chicago, IL
Pretty straightforward process, very easy to communicate with. Helpful people
- Alexandra T. - Chicago, IL | Nov 2020 Chicago, IL
My lender, Gustavo Herrera, was fantastic.
- Ashlea H. - Chicago, IL | Oct 2020 Chicago, IL
The service we received from Gus was top notch. Always available, solution oriented, great customer service.
- Gabriel M. - Chicago, IL | Sep 2020 Chicago, IL
The service I received from Gustavo Herrera was perfect. He was very responsive and was always able to answer any of my questions/concerns throughout the entire process.
- Ricardo C. - Chicago, IL | Sep 2020 Chicago, IL
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