What people are saying... What people are saying... Back to profile
I had a great experience working with Steve Smith and his office. Even during this busy time in the mortgage industry, I was able to get through the loan process in record time and got a very competitive rate. I would recommend Steve to anyone looking to secure a loan or refinance.
- Laura R
Steve recently re-financed my condo and got it done in record time! Highly recommend him!
- Monika M
Steve,saved the day on a refi & new mortgage in CA.Steve took charge & was in constant communication.On the mortgage in CA,he was a TEAM leader,keeping everyone in both Chicago & in CA on task.Steve went above & beyond,when he had to step in & help the buyers lender over many hurdles.This was done gratis,which speaks volumes for what he can do as a knowledgeable professional & in doing the "right thing�.Out of all the moves & lenders I have worked with over the years,Steve is THE BEST,bar none. He is the type of guy that you would want to have a drink with-a true litmus test,in my opinion.
- Bill N
Hey check out the amazing review from Gregory about Steve! �This has got to be the most customer friendly experience I ever encountered! Steve was quick, organized and accommodating. I cannot imagine working with anyone better!�
- Gregory W. Oak Park, IL
Hey check out the great review from Anthony about Steve! �Steve Smith is awesome! The dedication Steve and his team showed my family and I was amazing! Thanks again Steve!�
- Anthony W. Minooka, IL
Hey check out the awesome review from John about Steve! �Steve Smith is the most honest, reliable money guy I have ever met. I referred him to everyone I know already! Everyone has also boosted their excitement!�
- John K. Oakbrook Terrace, IL
Excellent service and great at keeping me updated throughout the process. They really kept the process moving and updated me on its status.
- Robert L
Steve Smith and his staff are highly competent, knowledgeable, and a pleasure to work with.
- Matthew L
Thank you for overseeing the buyer�s loan for Megan Court. Your efforts helped to make our transaction a success. Your professionalism and punctuality has been admirable. It is gratifying to work with someone who is so dedicated to doing a good job in a timely manner. I am looking forward to our next opportunity to work together.
- Kim L.
Thanks again you two - it's a gift to be able to do good business with dear friends. -Eric B
- Eric B.
Steve Smith is outstanding. Incredible communication, very professional, and motivated. I have already provided a friend with Steve Smith's business card!
- Brent S.
Steve Smith is an outstanding loan officer, incredible communicator, very professional, and motivated. With the team's frequent communication and the online setup, the application process couldn't have been easier. Everything went incredibly smooth and the title company performed our closing in home. Can't beat that! Thanks Steve!
- Brent S. Chicago, IL
Steve Smith and his team are the best. They handled our loan in approximately one month (application to closing), even though the holidays fell in the same period. I would recommend Steve and his team to anyone. He was always available to me, even on short notice - from the time we were considering making an offer through the day of closing. I always received an immediate reply, even if something needed to be researched further. We always felt that we knew where the process stood, every step of the way. I am a repeat client and I would not trust (or risk) the process with anyone else!
- Gregory E.
Steve Smith is the best. I would recommend him and his team to anyone looking to buy or refinance. He was always available to me, even on short notice. This could not have been any easier. We always felt that we knew where the process stood, every step of the way.
- Gregory W. Oak Park, IL
Steve Smith was great to work with. He answered all our questions and seemed like a stand up guy.
- Kevin M. Chicago, IL
Steve did an amazing job. I am a first time home buyer so this was something very new for me but Steve answered all my questions. He made sure to explain in a way l would understand. He made this process much easier for means.
- Kelli K. Aurora, IL
Both Steve Smith and Annette Price were fantastic. They communicated regularly with me with clarity and transparency at all times. Regardless of any small delays or bumps during the process, I felt they were always 100% honest and doing whatever they could to help me out. I have gone through many finances over the years with various homes and properties, and these were two of the most reliable and customer-oriented people I have ever dealt with in this industry.
- Joseph I Lemont, IL
Outstanding Job! The team worked through issues diligently and took a personal interest in our family - well done.
- Mark D. Glen Ellyn, IL
Steve was great to work with!
- Kipp L.
Very easy experience. So much better than Chase or even Wintrust. The asset verification was so simple.
- Carla K.
Steve and Sophie were great! I couldn't be happier with the easy and smooth process.
- Jeffrey L.
Steve Smith and team are amazing. I can't enough about how much we appreciate his expertise, hustle, and friendly approach to an intense process. He makes buying a house so easy I'm ready to do it again��Thanks!
- Karina Y.
Steve and his team are the best of the best! We�ve done several other loans and they just get easier every time.
- Barbara H.
Steve and his team were extremely professional and super speedy. The loan process was quick, painless and rewarding!
- Abby I.
Steve made the process so easy. He explained everything in detail and answered all my questions patiently. He kept me informed the entire time. His team was also very responsive. I�d definitely recommend Steve to friends!
- Katherine G.
Steve Smith was fantastic! Wish you offered online payment option for mortgage, though....
- Peter H.
Steve is the man! Beyond knowledgeable and extremely patient as we were first time home buyers.
- Anthony M.
Excellent customer service
- Robert H.
Excellent service from Steve Smith.
- Robert L.
Ease of completing application, great support
- Lisa P.
The process was easy and convenient.
- Carla K.
Very detail oriented. I have the confidence that the team will get it right with minimal followup.
- Bradley N.
Steve Smith and his team were extremely responsive and were great to work with.
- John Paul M.
Steve and Rina were very responsive to inquiries and needs and helped make a smooth closing
- Michael D.
Contact was frequent and process was smooth.
- Adam S.
great terms, better service
- Paul S.
Our team helped us through a very challenging closing process. Getting everything done during a pandemic was no easy feat but we had support through the entire process. Anyone would be lucky to have that kind of support when buying a home.
- Serena W.
Steve Smith was extremely helpful
- John B.
Outstanding follow up on questions. The team also was creative in addressing our needs during this unique time period.
- Laura L.
Steve is Incredibly responsive, helpful and patient And the process was easy!
- Jennifer C.
Steve Smith was great to deal with. Always responded to voicemails and emails with any questions. Only had one small bump with a gift letter but otherwise I would strongly recommend him.
- Amy C.
All the employees I worked with were extremely professional, friendly, and patient. Provided detailed explanations of all paperwork and answered all my questions timely. I will recommend to friends and family looking for a loan company. Thank you for your excellent service!
- Mary B.
I actually have referred friends.
- Michael B.
I actually have referred friends.
- Michael B.
Unreal service, Steve is an absolute king and was so helpful for the entire process
- Justin C. - Chicago, IL | Aug 2021 Chicago, IL
I have used Guaranteed/Proper rate a couple times and they have been great to work with.
- James T. - Naperville, IL | Aug 2021 Naperville, IL
Steve Smith and team were incredible during the whole process
- Andrew R. - Chicago, IL | Jun 2021 Chicago, IL
Great Help Knowledgeable Very Responsive
- David S. - Rosemont, IL | Jun 2021 Rosemont, IL
Ease of the process, constant updates on progress, timely manner in which it was completed , terrific staff!
- Randolph W. - Milwaukee, WI | May 2021 Milwaukee, WI
Very organized and transparent process, paired with a responsive team that answered any questions or concerns that come up.
- Christopher H. - Oak Brook, IL | May 2021 Oak Brook, IL
They were easily accessible and willing to answer any questions we had throughout the process. Their rates were transparent and competitive. Very pleased with our experience!
- William H. - Chicago, IL | May 2021 Chicago, IL
Steve and his team worked very hard to make our loan aquisition and closing as quick and smooth as possible. Steve was there every step of the way to answer any questions in plain english.
- Robert S. - Geneva, IL | May 2021 Geneva, IL
- Kristian V. - Salt Lake City, UT | Apr 2021 Salt Lake City, UT
- Mark D. - Glen Ellyn, IL | Apr 2021 Glen Ellyn, IL
The loan was handled quickly and efficiently
- Sheko G. - Saint Charles, IL | Mar 2021 Saint Charles, IL
- Charles H. - St. Charles, IL | Mar 2021 St. Charles, IL
Good rate, ease of closing
- Brian K. - Chicago, IL | Mar 2021 Chicago, IL
Quick response, clear information, easy process
- Robert M. - Chicago, IL | Feb 2021 Chicago, IL
This was the best mortgage financing experience I have ever had. I have purchased or sold at least 10 properties. This was the best by far.
- Scott C. - Boca Grande, FL | Feb 2021 Boca Grande, FL
Service was good and provided support throughout the process.
- Hillyn S. - Elgin, IL | Feb 2021 Elgin, IL
Communication was off the charts good.
- Jonathan E. - Shaker Heights, OH | Feb 2021 Shaker Heights, OH
Steve and his team are very proficient and make my life a heck of a lot easier.
- Anthony M. - Wheaton, IL | Feb 2021 Wheaton, IL
Steve was great to work with
- Michael B. - Fishers, IN | Jan 2021 Fishers, IN
Professional, friendly, and helpful staff assisting along the way. Process was all done online and closing done from home with no physical contact. Steve was always available via phone or text with quick response to any questions.
- William O. - Roselle, IL | Dec 2020 Roselle, IL
Process was easy, loan agent was great
- David F. - Brookfield, IL | Dec 2020 Brookfield, IL
Excellent customer service
- Robert H. - San Francisco, CA | Dec 2020 San Francisco, CA
Excellent service and easy process
- Scott R. - Elmhurst, IL | Dec 2020 Elmhurst, IL
Everyone I worked with was professional and friendly. Your online document program is so easy to work with.
- John G. - Sugar Grove, IL | Dec 2020 Sugar Grove, IL
Always have a great experience.with Steve. The team is very responsive.
- Andrea D. - Arlington Heights, IL | Dec 2020 Arlington Heights, IL
Easy checklists, quick turnaround, fast closing.
- Lisa P. - Chicago, IL | Dec 2020 Chicago, IL
The entire process was incredibly smooth and uncomplicated
- Stephanie G. - Aurora, IL | Dec 2020 Aurora, IL
Great Team lead by Steve Smith
- John B. - Houston, TX | Dec 2020 Houston, TX
Timliness of process and responsiveness of staff.
- Kevin B. - Clarendon Hills, IL | Nov 2020 Clarendon Hills, IL
The process was fairly smooth. Didn't encounter any major hurdles and closing completed on expected time frame.
- Jae L. - SCHAUMBURG, IL | Nov 2020 SCHAUMBURG, IL
Good rates, fast response
- David C. - Naperville, IL | Nov 2020 Naperville, IL
My mortgage advisor Steve was fantastic. He answered all my questions and concerns and was very knowledgeable.
- Isha P. - Lombard, IL | Nov 2020 Lombard, IL
Great service and interaction with the team
- Christopher O. - Geneva, IL | Oct 2020 Geneva, IL
Steve and the underwriting team were easy to work with, provided a secure website that made it simple to upload and provide documentation as needed, and accommodated an earlier closing. They made the process as pain free as possible!
- Allison S. - Geneva, IL | Oct 2020 Geneva, IL
Excellent fast friendly service
- Rhonda N. - Oak Park, IL | Oct 2020 Oak Park, IL
Great to work with. Very responsive, helpful and knowledgeable.
- Laura V. - Chicago, IL | Sep 2020 Chicago, IL
- Daniel B. - Clarendon Hills, IL | Sep 2020 Clarendon Hills, IL
Steve and his team was great to work with. Great communication through the entire process.
- Eric G. - Oswego, IL | Sep 2020 Oswego, IL
Content error - Error: Module is archived.