What people are saying... What people are saying... Back to profile
Sheryl Ackerson and her team were outstanding at handling all the issues regarding my refinance loan.
- Susan B.
Sheryl Ackerson and her team are terrific!!
- Mark W.
Sheryl, K.C. and Rina were all excellent to work with on our mortgage . Thank You gals.
- Michael R.
Where do I start with superlative remarks regarding the end-to-end process of my loan? Applying for a home loan can be scary enough for some people as it definitely was for me! I initially reached out to Sheryl Ackerson over a year ago just to see where I stand as far as what options I had for me at the time (i.e. price range I was looking for, areas to live, etc.). My score was great; however, the number of trade lines were minimal. I had no idea what trade lines were and that it was in fact, to use several! Along with that, she provided tips on what factors were important to address to better my chances of a home loan for what I was looking for. Sheryl has held my hand throughout the entire process and has comforted my anxiety by providing guidance and very useful information step-by-step! I was able to be approved for a loan for a home I fell in love with and in the perfect location. She worked tirelessly to get me what I needed, but was also very careful on not going outside my boundaries. Sheryl showed great concern on ensuring that I not only get the loan, but that I will also be able to live happily within my means!...
- Cynthia T.
This was my first time buying a home and Sheryl made the process so easy! I loved that she called me and told me what to expect throughout the process. Very friendly and helpful!
- Lisa P.
New Sheryl from working with her with my first mortgage
- MARY C.
Sheryl is so easy to work with
- Daniel M.
Excellent service and follow up.
- MICHAEL R.
Great service, great rates & pricing
- MICHAEL W.
Sheryl Ackerson was absolutely amazing
- Shlok W.
Sheryl Ackerson was amazing! She walked through every step and made sure she had our best interests at all times. Was always accessible and available.
- Ivan O. - Schaumburg, IL | Aug 2021 Schaumburg, IL
I received good customer service and a good rate
- Timothy F. - Libertyville, IL | Jun 2021 Libertyville, IL
Because they were great
- Michael F. - Chicago, IL | May 2021 Chicago, IL
The mortgage person I had, Sherly Ackerson, was the absolute best! She took care of all the details, made sure I had the best rate, showed my how I could save money, communicated with me on a regular basis, carefully and clearly explained all the details to me.
- Michele R. - Wheeling, IL | Apr 2021 Wheeling, IL
They were all great and helped us with all our needs
- William D. - Crystal Lake, IL | Apr 2021 Crystal Lake, IL
This was a quick and efficient process.
- Gilaad M. - Chicago, IL | Mar 2021 Chicago, IL
Sheryl was the best to work with!
- Anthony D. - Wheaton, IL | Dec 2020 Wheaton, IL
Already a repeat customer
- Brian N. - Chicago, IL | Dec 2020 Chicago, IL
Excellent communication and very reliable and thorough
- Debra T. - Woodridge, IL | Dec 2020 Woodridge, IL
Excellent, fast service!
- John S. - Cedar Lake, IN | Nov 2020 Cedar Lake, IN
Quick responses regarding any questions, easy to get a hold of my loan officer
- Melanie K. - Buffalo Grove, IL | Nov 2020 Buffalo Grove, IL
Excellent service by Sheryl Ackerson and her whole team. They are all delightful to work with. They are prompt, organized and extremely helpful every time I had a question. Amazing customer service! I will definitely be recommending Proper Rate to my friends and family.
- Jannet B. - Hoffman Estates, IL | Nov 2020 Hoffman Estates, IL
Sheryl and her team are well coordinated, professional, worked quick and very thorough.
- Jennifer T. - Chicago, IL | Oct 2020 Chicago, IL
Smooth from start to finish
- Neil A. - Chicago, IL | Oct 2020 Chicago, IL
Clear communication and easy processing of through every step of the refinance
- Kenneth S. - Chicago, IL | Sep 2020 Chicago, IL
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