What people are saying... What people are saying... Back to profile
...I can't say enough about Mike Nielsen. My clients were working with another mortgage broker that they chose. Their broker made some mistakes. Mike took over the file and turned it around with a CTC in 3 days - a day ahead of expectations. It was also one of the smoothest closings I've attended. This wouldn't have closed without him! These clients will be purchasing several other properties in the near future. I can't say enough great things about Mike. He's now my go-to broker.
- Michelle M.
Fantastic! Mike and everyone we worked with through e-mail correspondences were excellent. Our questions were always answered in a timely manner. We can't say enough good things about Mike- he helped us through the entire (very long) process. Thanks again Mike!
- Cori S. Long Grove, IL
Hey check out the amazing review from Lisa about Mike! �The process was easy and the service was exceptional! Mike explained to me what was required which made the process move forward smoothly! Thanks again Mike!�
- Lisa L. Aurora, IL
On behalf of my wife and I, we want to thank you and your team for the job that you guys did in closing on our home. You guys were able to get it done in the time we needed, where others said it wouldn't be possible. It was a true pleasure working with you. We will be referring all of our friends and family!
- Aaron & Jennifer D.
Mike Nielsen and his team were a pleasure to work with. They were very professional and had great attention to detail, they made the process easy. You guys were great, thanks !
- Vito R. Chicago, IL
I have worked with Mike Nielsen for a number of years and he is phenomenal. Not only is he available all the time via cell, email and text, but he is on the ball. He responds to me quickly and makes sure he does the best possible job for my clients. A quick story": 2. Client with 5% down. All gift funds. No funds of his own. Nightmare deal. Deal almost falls apart 15 times, but Mike works some sort of magic, I think, and closes deal ON TIME. Client never knows it was an issue. Buyer happy, realtor happy, lender happy. Everyone lives happily ever after."
- Sarah M.
Working with Mike Nielsen is phenomenal. Not only is he available all the time via cell, email and text, but he is on the ball. He responds to me quickly and makes sure he does the best possible job for my clients. A quick story": Client with 9 mortgages. Getting 10th mortgage. Appraisal comes in $100K low on TERRIBLE appraisal. Mike swoops in, gets appraisal desk review with knowledgeable appraiser. Buyer closes on time. Buyer happy, seller happy, realtor happy, lender happy. Everyone lives happily ever after. I could go on and on. They are the BEST!"
- Sarah M.
All the parties involved were exceptionally helpful, particularly Mike. Whenever we had a question we simply emailed or called and had an immediate answer. Thank you very much, I am very satisfied.
- Sean L. Chicago, IL
Mike Nielsen was professional, efficient and communicative. He gave us a ton of information as the re-fi process went along. We were happy that we could submit all documentation online, and have a notary come to our house when it was convenient to us. As a millennial couple, this process moved at the speed we are used to with no hiccups. We are extremely happy customers.
- Carla E. Chicago, IL
Mike Nielsen made the whole process amazing. He was so responsive, very fast, and took excellent care of us.
- Rachel C. Chicago, IL
Mike Nielsen and his team are great, very thorough and quick to get us the information and answers we needed. This is the second time in one year that we have used them and we will continue to do so if needed, as well as recommend to anyone we know, thanks again!
- Jordan W. Glen Ellyn, IL
Mike Nielsen, Senior Vice President of Mortgage Lending, was a wonderful breath of fresh air when it came to refinancing our home loan. He explained everything in detail so my wife & I could really understand it. His team took charge and created a seamless transition between loans that were so smooth, I could not be more pleased. Thanks Mike for your personal attention.
- Joe & Cathie S. Chicago, IL
Worked with Mike Nielsen and his team. He was great and easy to work with. He replied to us promptly and was thorough in his explanations. Made the home buying experience much easier than expected.
- Shalin K.
The transaction was smooth and we were able to close as scheduled.
- Justin S.
The process was very efficient. All the team was very good at communicating and provide all information needed.
- Dalia C.
Mike Nielson is the best! He was very attentive and knowledgeable and made the loan process as painless as possible.
- Christina P.
The best experience I have ever had! I will be back!
- Bryce M.
We had a wonderful easy experience for first time buyers. Everything went smooth fast and efficient with Mike.
- Marija L.
Mike Nielsen and his team made our sometimes tricky process very smooth. 10/10!
- Paul B.
Mike, Kim, and Savannah are amazing to work with. I have purchased three homes and refinanced one of them all using Mike and his team. I'm always amazed at how easy the process is and how helpful everyone at GR is.
- Darin J.
Mike Nielsen and his team were great again. Could have gotten a lower rate elsewhere but it's worth the extra amount to use GR.
- Christopher L.
Loved Mike and his wonderful team.
- DeAnn V.
Everything went very well and I knew what was needed every step of the way. With my prior lender it seemed like there was always something that they needed "urgently" that was never mentioned prior. This was about as stress-free as it comes.
- Daniel M.
Great service, great technology to upload and/or sign documents, very smooth experience all around!
- Brian P.
Great quick and thorough communication from everyone on the team helping me with my loan. Mike Nielsen, Mindy Grayewski, and Anne Mansfield were all spectacular to work with.
- Rachel F.
Mike Nielsen and his team were great. Worked for a quick close on a tight timeline. Great communication throughout.
- William P.
I've known Mike, and our team has been working with him for years. He's an outstanding person and professional, and he's the first person we recommend to our clients to work with. I worked with him personally for the first time this year, and I knew that even when we ran into some serious some challenges with our transaction that might have affected the financing, that if anyone could make it happen, he could do it. And of course, everything came together. I know that he will do everything he can to get me the best rates and best options on every aspect of a loan. He's the best!
- Nancy G.
�I can't say enough about the team. They were helpful, made it easy and always available. The whole process between people and systems were perfect. Everyone was great but Mike Nielsen our go to person and he was exceptional. Thank you!
- Robert W.
I've worked with Mike Nielsen on several loans and refinancings, and he always does a great job to make it a smooth process. Thank you, Mike and team!
- Dodson O.
Mike Nielsen and the team behind him were all great, responsive and helpful. Overall, great experience and easy. Thanks.
- Robert W.
�Mike Nielsen was great to work with. He and his entire team made this process as easy as possible for two, first time, home buyers!
- Gregory N.
Mike Nielsen and his team made our loan process and closing very smooth. Received outstanding service overall and would definitely use Mike's services again.
- Chintan S.
GR kept me informed and helped every step of the way. It was a great experience, and I would recommend Mike and team to anyone.
- Brandon P.
This was a fantastic experience. I work a crazy amount of hours and travel. I also haven't gotten a loan in 15 years, and the team was exceptional with their communication and availability.
- Katherine C.
The team consistently kept things moving and made themselves available when we had any questions or concerns. I would definitely recommend Mike and his team.
- Olga K.
Mike Nielsen and his team did a fantastic job as always!
- Kyle S.
Mike, Eric and their team were great. Everyone was a pleasure to work with.
- Alex Z.
Mike Nielsen and his team were very helpful, answering all my questions and making the overall process very easy.
- Manuel B.
Easy, accommodating process with people who clearly care about what they do and the people they serve.
- Steven P.
�I work with banks to set up origination systems and what GR is able to accomplish sets a high bar against all of your competitors. Wonderful job in making this normally difficult process as digitized and streamlined as it is - impressive accomplishment.
- Eugene P.
Mike Neilsen and his team were outstanding! Professional, patient and always available. Kudos to Mike and his team!`
- Julie F.
Mike Nielsen was excellent to work with and made the process very manageable.
- David F.
Mike and Eric were great! Great communication from the entire team throughout the process. They were all very patient with my wife and I.
- Dennis S.
Everything went smoothly
- Karl R.
responsive and informative
- Beth G.
Professional service from beginning to end.
- Matthew M.
Team worked hard to get the refinance closed. It was a lot of work. Got it done in the end.
- Jeffrey C.
Quick, painless and the servicing team was great
- Gina M.
Friendly service and found creative solutions for a somewhat complex loan. Also very responsive and answered all my questions
- Daniel L.
Strictly because of the experience I had with Michael Nielsen and his entire team, namely Kim Sikes.
- Todd S.
They have done a great job two times in a row
- Miriam C.
Everyone was very helpful and knowledgeable.
- Manuel B.
Get very good service and reasonable rate
- Jianping C.
Smooth, quick, and safe process throughout. Always looking out for my best interests.
- Steven P.
Great communication, easy online platform
- Melanie G.
Mike Nielsen and his team did it again for us! Amazing experience, very smooth and done very well ahead of time!
- Jordan W.
The ease of the process, GR is the leader in using technology to make a traditionally manual and difficult process as streamlined as possible
- Eugene P.
Ability to submit documents electronic, quick response from all parties throughout the loan process, low rate.
- Rodolfo M.
Consistent professional yet personalized service
- Joshua B.
Good customer care. Very responsive and transparent.
- David T.
Mike gave us a lot of personal attention
- Dave G.
professional, attentive, informative, and respectful
- Kori L.
Easy to use process, all online
- Eric P.
Quick response and made the process easy.
- Douglas W.
Mike Nielsen's team was exceptional. One of the smoothest loan processes I have ever experienced. And we are dealing with a pandemic to boot.
- Jared K.
Great service, easy process
- Daniel L.
Great service and professionalism.
- Victor M.
Mike and his team was incredible!
- jason S.
Easy to work with and quick closing. Great job as always.
- Lanie B.
Great communication and 3 week closing
- Jake K.
Great experience, really knowledgeable, and very quick!
- Katie W.
Had a good process the entire way through.
- Sean B.
I've been working with GR since 2008 and Mike Nielsen and his team in particular. They're great.
- Matthew G.
Made the process trouble free
- Robert P.
Everything went well, as promised, and everyone I dealt with was helpful and responsive.
- Sarah B.
Excellent service and immediate response to questions.
- Eric R.
Great software and people.
- Marvin O.
Team was great. Super responsive, knowledgeable, and friendly. Highly recommend!
- Theodore B.
Very responsive and helpful team, made the process very smooth and painless.
- Ricky C.
We have used you now 3 times and have had no issues
- Thomas H.
Everything went well, smooth as usual working with Mike Nielsen and his team.
- Jeffery S. Chicago, IL
Check out the 5 star rating SAA gave Mike on Yelp! "I have worked with Mike Nielsen three times now (purchase of real property and refinancing twice). Each time the transaction was smooth and quite fast.I can recommend ... based on my personal experience."
- SAA Chicago, IL
“I just had another great experience working with Mike Nielsen in Chicago. My clients were very happy with the service, terms and reasonable fee. Way to go Mike!”
- Scott P. Chicago, IL
Mike Nielsen is just great. Hands on, great communication and a responsive team. Mike the closer was fantastic. always tell my friends.
- Hugh A. Chicago, IL
Our experience with your company was fantastic. The Team was always very attentive to our needs, answering questions in a timely manner, and really went the extra mile for us. We appreciate all the help and work. Thank you.
- Brian S.
worked with me on some important issues. During the loan process their team worked efficiently together. That made the transaction successful.
- Abebe G.
Made this experience incredibly easy for a first time home buyer! The staff was incredibly helpful and patient in their explanations to my hundreds of questions!
- Megan S.
Mike was wonderful!!! We reached out to him to get a second opinion on the current quote we had, and he beat that quote by a long shot. We only had about 2 weeks until our closing date, but he made it happen and we closed on time. Mike and his staff are awesome, they respond quickly and have an organized process to keep the ball moving!!!
- Diana L.
When my other lender, whom I worked with for years, pulled out of the deal, Mike stepped in to move on a closing super-fast. Without Mike and his team on top of everything from day one, I wouldn't have secured the home of my dreams. Loved the online portal, streamlined process, educational tools and most of all, the responsiveness. Truly amazing customer service all the way around. Thank you!
- Douglas C.
Doing everything digitally made the process seamless and easy. The closing was quick and very smooth. Thank you so much.
- Steven P.
The whole team was very helpful throughout the process, providing clear instructions and prompt responses.
- Alejandro A.
I chose primarily because their indicated time to close was weeks better than other options. I'm happy to say they delivered on the promise and we closed in less than four weeks from start to finish. The team was helpful along the way in assisting with the process and promptly circling back when they needed more. I've been through this process 6 times over the years and this was the
- Kevin L.
Was easy to work with, fast and efficient service, and a team of people that helps you and tells you what is needed for a mortgage or refinance. I have yet to make my first payment online, so I cant give a rating on that. They do match any lower rate that you can find, but I had to shop and go through a process with other companies to get an estimate sheet with their rate listed to match.
- Robert R.
Has a streamlined process that leverages technology properly in order to make the mortgage process as simple and efficient as possible. This was especially helpful during the Covid-19 pandemic.
- Stephen V.
I've completed 4 loans ... and they've all be incredibly easy.
- Andrew D.
I needed a Less than 30 day closing…and they got it done on time as promised
- Shirley P. - Chicago, IL | Aug 2021 Chicago, IL
Reaching out to Proper Rate was easy and the initial response to our request to explore refinancing was prompt.
- Wayne C. - Valparaiso, IN | Aug 2021 Valparaiso, IN
Proper rate was so responsive and helped us get our mortgage fast. They kept me informed during the whole process.
- Krista B. - New Buffalo, MI | Aug 2021 New Buffalo, MI
Great team, very responsive and fast
- Rachel C. - Chicago, IL | Aug 2021 Chicago, IL
Good rate, easy process & short closing.
- Serge P. - Evanston, IL | Jun 2021 Evanston, IL
Outstanding service and great sense of urgency! Mike Nielsen and his team were great throughout the entire process.
- Thomas D. - South Elgin, IL | Jun 2021 South Elgin, IL
Excellent service and communication. Great rate.
- Jeremy M. - Wilmette, IL | Jun 2021 Wilmette, IL
Made it easy from start to finish.
- Douglas W. - Saint Joseph, MI | Jun 2021 Saint Joseph, MI
They worked super fast and diligent to get me to closing.
- Joseph L. - Chicago, IL | Jun 2021 Chicago, IL
Simple, easy process and no closing costs is HUGE!
- Jordan W. - Glen Ellyn, IL | Jun 2021 Glen Ellyn, IL
The process was seamless from start to finish. Mike and his entire team were fantastic to work with. I don't have one negative thing to share. Thank you, Proper Rate!
- Aaron I. - Arlington Heights, IL | Jun 2021 Arlington Heights, IL
Every step of the way, the process was easier than I could have imagined.
- Arlo G. - Chicago, IL | May 2021 Chicago, IL
Excellent experience all around.
- Angela N. - Oak Park, IL | May 2021 Oak Park, IL
The service and help from everyone involved was amazing!
- Sara S. - Chicago, IL | May 2021 Chicago, IL
The process was simple and friendly, but there were times when I wanted more responsiveness to my questions.
- Rebecca L. - Chicago, IL | May 2021 Chicago, IL
Easy to work with and very attentive to any questions we had during the process
- James N. - Orland Hills, IL | May 2021 Orland Hills, IL
Great service - easy communcation
- Brandy O. - Chicago, IL | May 2021 Chicago, IL
Because any of the staff I talked with were very polite and replied to any emails very quickly with any questions I had.
- Barry W. - Chicago, IL | May 2021 Chicago, IL
Very professional and easy to work with
- Rory M. - Chicago, IL | May 2021 Chicago, IL
They worked very efficiently and always communicated very well
- Michael B. - Michigan City, IN | Apr 2021 Michigan City, IN
Mike Neilsen and his team was very responsive and helpful throughout the entire process.
- Jennifer S. - Chicago, IL | Apr 2021 Chicago, IL
Simplicity, and the fact that you solicited me with a lower interest rate.
- Ryan B. - Chicago, IL | Apr 2021 Chicago, IL
Easy to work with, fast response time, good communication skills.
- Christopher R. - St. Charles, IL | Apr 2021 St. Charles, IL
Mike Nielsen and his team were efficient and courteous, and of course we were very pleased with the rate we received.
- Benjamin D. - Chicago, IL | Apr 2021 Chicago, IL
Solid staff with strong knowledgeable of mortgage process. Ease of process is the main reason besides staff.
- Marvin O. - Chicago, IL | Apr 2021 Chicago, IL
Everything was very easy for me
- Katherine L. - Winnetka, IL | Apr 2021 Winnetka, IL
Good communication and clarity, overall. It might be nice to have a "meet your team" component (I emailed many people, etc.)
- Mary L. - Chicago, IL | Apr 2021 Chicago, IL
Great communication, smooth process and great people.
- Cornelio T. - Palatine, IL | Mar 2021 Palatine, IL
It was an easy process with good communication.
- Jennifer M. - Chicago, IL | Mar 2021 Chicago, IL
Professionalism, Honesty, Reliability, Communication Mike Neilsen and his entire team made this process the best ever!
- James V. - Las Vegas, NV | Mar 2021 Las Vegas, NV
Even with the challenges of the pandemic, they kept things moving to the best of their ability and were very friendly to work with at every step of the process.
- Mary F. - Winnetka, IL | Mar 2021 Winnetka, IL
Because they were responsive and worked with us to get our loan documents together quickly. We also get a competitive rate and our loan was funded quickly at closing.
- ABBY V. - Chicago, IL | Mar 2021 Chicago, IL
Mike and his team are very professional, informative, cooperative and easy to work with.
- Elvisa K. - SKOKIE, IL | Mar 2021 SKOKIE, IL
Awesome communication of the process
- Laura D. - Grosse Ile, MI | Mar 2021 Grosse Ile, MI
Great communication, never had to wait too long for an answer to our questions.
- Mitchell Q. - Lisle, IL | Mar 2021 Lisle, IL
This was a great experience and the follow through was great
- Paul L. - Palos Park, IL | Mar 2021 Palos Park, IL
Prompt response. They made everything easy, not much of hassle .
- Susana B. - Chicago, IL | Mar 2021 Chicago, IL
Great team, easy to do business with, great rates
- Hugh A. - CHICAGO, IL | Mar 2021 CHICAGO, IL
Great team to work with. Very responsive and address all my concerns.
- Emily B. - Chicago, IL | Feb 2021 Chicago, IL
Very knowledgeable and helpful.
- Margaret B. - Palm Springs, CA | Feb 2021 Palm Springs, CA
Mike Nielsen, or "Mortgage Mike" as he's better know in many circles and his entire team were extremely knowledgeable, professional, and transparent during the entire process! Thank you for all of your assistance getting us into our house!
- Judson E. - Chicago, IL | Feb 2021 Chicago, IL
Quick and painless.
- Jeffrey E. - Chicago, IL | Feb 2021 Chicago, IL
Mike Nielsen & Team are simply the best.
- Anthony P. - Libertyville, IL | Feb 2021 Libertyville, IL
Because the entire team was awesome!
- Sean B. - Melrose Park, IL | Feb 2021 Melrose Park, IL
Process was very smooth and easy. Definitely answered all my questions, and made me feel confident in buying my first home.
- Margaret N. - Arlington Heights, IL | Jan 2021 Arlington Heights, IL
The process was extremely user-friendly and streamlined.
- Eric R. - Glencoe, IL | Jan 2021 Glencoe, IL
Every one was very helpful. Great communication!!!
- Lynn E. - St. Joseph, MI | Jan 2021 St. Joseph, MI
very seamless experience for us
- Courtney B. - Winnetka, IL | Jan 2021 Winnetka, IL
Easy, fast and good rates
- Adam A. - Evanston, IL | Jan 2021 Evanston, IL
It was a very easy process.
- Brian S. - Chicago, IL | Dec 2020 Chicago, IL
Great team, easy process
- Mark S. - Chicago, IL | Dec 2020 Chicago, IL
They are also very available and kind.
- Matthew H. - Toledo, OH | Dec 2020 Toledo, OH
It was a quick and easy experience. Very convenient to do most everything online
- Greg O. - Des Plaines, IL | Dec 2020 Des Plaines, IL
Quick, easy and secure process
- Maureen M. - Chicago, IL | Dec 2020 Chicago, IL
At a very busy time in the real estate market, representatives at Properate were responsive and committed to getting our questions answered so the process could move forward. Also, we appreciated the alerts at moments when cyberfraud was a concern. The only reason this rating is not a "10" is that there were a couple moments when the technology seemed to get in the way of the process. (ie a request from Account Chek requesting financial info that we had already provided and asking us to give all our financial account info in an email that looked like the fraudulent emails we had been warned about)
- Philip T. - Boston, MA | Dec 2020 Boston, MA
Proper Rate helped me out and as much as they could and they really did everything they could to make me feel safe.
- Fabian L. - Wauconda, IL | Nov 2020 Wauconda, IL
The team was easy to work with. The process was painless. I enjoyed having the ability to upload documents to the website instead of emailing them to the team.
- Christopher F. - Northbrook, IL | Nov 2020 Northbrook, IL
I appreciated how clear each step of the process was, especially the communications from Mike Nielsen's team.
- Emilee T. - Chicago, IL | Nov 2020 Chicago, IL
Very prompt responses and clear answers to any questions.
- Craig T. - Chicago, IL | Nov 2020 Chicago, IL
The customer service I received was excellent. All of my questions were answered in a timely manner and everyone I worked with was friendly and helpful.
- Nicole C. - Chicago, IL | Nov 2020 Chicago, IL
Low rate and ease of doing business. Prompt replies.
- Eric C. - PALATINE, IL | Nov 2020 PALATINE, IL
Outstanding service and fast completion to loan
- Karen K. - Wilmette, IL | Oct 2020 Wilmette, IL
Mike and his team were fantastic. I work for a travel company and worried underwriters would deny the loan because of this, but while there was extra focus on my income, they got it done. The only thing I would change is the communication on interest rates. It would be nice to know where rates are on a regular basis. It felt like once I applied, even if rates changed I wouldn’t be informed unless I called Mike and asked, which pulled him away from other customers.
- Matthew Z. - Chicago, IL | Oct 2020 Chicago, IL
We had a great experience.
- Catherine D. - Chicago, IL | Oct 2020 Chicago, IL
Staff was very professional in handling our account.
- Lane S. - Chicago, IL | Oct 2020 Chicago, IL
amazing staff and communication
- Athina M. - Melrose Park, IL | Oct 2020 Melrose Park, IL
I was very pleased with how swift Mike Nielsen and his immediate team were. They were always very accommodating. The underwriting department could have been more timely with their late requests that were right by the closing.
- Anilyn V. - Deerfield, IL | Oct 2020 Deerfield, IL
ease of use for those who have online access to all account information
- Eugene P. - Chicago, IL | Sep 2020 Chicago, IL
We were very happy with the ease of refinancing.
- Ross K. - Lake Barrington, IL | Sep 2020 Lake Barrington, IL
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