What people are saying... What people are saying... Back to profile
Leo was professional and so knowledgeable. He was accessible whenever we had questions and never made us feel like we were bothering him. His whole team was also amazing!!!
- Elizabeth W La Grange Highlands, IL
Leo Neidetcher and his team made my loan process seem very simplistic. It was a pleasurable experience working with everyone who handled my application. The G-Rate team was very knowledgeable and made sure to answer all my concerns quickly and accurately. Leo worked to get me the very best interest rate possible for the time, and no one could beat his rate. I tried 3 other loan companies and they just couldn't do what he did. I will be recommending Leo's services to anyone I know who will need a home loan and plan to use Leo again for my future home purchases. -Justin
- Justin C Lombard, IL
Leo was great throughout the entire process, always willing to talk through the options and completely explain next steps. I had a difficult international move but Leo and his team went above and beyond to help us close very quickly and get moved in.
- Joseph R La Grange, IL
Leo and the team made the seemingly impossible, possible. Simply outstanding! Our family is very grateful.
- Michael H. La Grange, IL
Leo was great to work with from the start, then everyone else on his team followed
- Keith H.
Fast response time, excellent customer service, ease of uploading documents
- Robert D.
Working with Leo and team was simple and pain free. They made the whole process very seamless and the service, response times and willingness to explain the process, made everything pain free.
- Daniel F. Chicago, IL
Working with Leo and team was simple and pain free. They made the whole process very seamless and the service, response times and willingness to explain the process, made everything pain free.
- Daniel F. Chicago, IL
Took all the hassle out of the process - told me what to provide and processed efficiently. Kept a great line of communication open - very pro-active. Leo and team are great people to work with.
- Jeffrey G. NAPERVILLE, IL
The staff gave my refinance a lot of personal attention that was very helpful to me in making decisions and in keeping the process moving forward.
- Victoria F. Oak Park, IL
Leo and Caleb answered everything question. Even if they were repetitive questions. I never felt like I didn’t know what was going on. They helped us every step of the way.
- Brittany S. Westchester, IL
Our re-finance went very smoothly. Everyone at Proper Rate that we dealt with was very professional, helpful, and attentive to our needs. I felt that we were treated fairly and given personal attention from your staff, who were terrific about answering all our questions very promptly. I would definitely use Proper Rate again and would recommend you to my friends and family.
- Heather K.
Easy to work with, helpful all along the way, answered all my questions quickly. And a great rate.
- William D.
They were great to deal with from start to finish
- Aria V.
Our re-finance went very smoothly. Everyone that we dealt with was very professional, helpful, and attentive to our needs. I felt that we were treated fairly and given personal attention from your staff, who were terrific about answering all our questions very promptly. I would definitely use again and would recommend you to my friends and family.
- Heather K.
Leo and his team were very responsive, courteous and professional and handled everything painlessly and quickly.
- William S. - Knox, IN | Aug 2021 Knox, IN
Streamlined mortgage process without any hiccups. Caleb/Leo are the go-to mortgage guys.
- DANIEL R. - Chicago, IL | Aug 2021 Chicago, IL
Excellent and attentive service from start to finish. Very impressive and seamless.
- Sandy T. - Brookfield , IL | Jul 2021 Brookfield, IL
They made my first loan experience smooth and made it known that they'd walk me through every step and my many, many new homebuyer questions!
- Megan T. - Berkeley, CA | Jul 2021 Berkeley, CA
Streamlined service. Very easy to deal with
- Kim S. - Western Sprgs, IL | Jun 2021 Western Sprgs, IL
team did a fantastic job in ensuring the closing date is met.
- Sandeep V. - Chicago, IL | Jun 2021 Chicago, IL
love my broker and his team
- Mercedes P. - HINSDALE, IL | May 2021 HINSDALE, IL
Great people to work with!
- Georgia K. - La Grange Park, IL | May 2021 La Grange Park, IL
Great communication, knowledgeable reps
- Benjamin B. - Chicago, IL | May 2021 Chicago, IL
Easy going process and people.
- Julian G. - Chicago, IL | May 2021 Chicago, IL
Great advise and the team was highly accessible.
- Matthew K. - Chicago, IL | May 2021 Chicago, IL
Leo was very helpful and always there when we had questions.
- Jason S. - Oak Park, IL | Apr 2021 Oak Park, IL
Everyone was so easy to work with and transparent through the whole process.
- Gregory D. - La Grange, IL | Mar 2021 La Grange, IL
Great responsiveness to questions and expedited service.
- Eduardo S. - Westmont, IL | Mar 2021 Westmont, IL
Leo and team were great, and extremely responsive. Felt like they had everything well in hand at all times.
- Justin F. - La Grange, IL | Mar 2021 La Grange, IL
Entire Proper Rate team was outstanding. Quick responses, personalized approach/feel, overall thrilled with my experience working with Proper Rate
- Jason G. - Chicago, IL | Mar 2021 Chicago, IL
Leo and the team are very responsive
- Harry R. - WESTERN SPRGS, IL | Mar 2021 WESTERN SPRGS, IL
Leo was very responsive and helpful in answering any questions I had. The technology (portal) was easy to use to upload documents.
- Matthew H. - Chicago, IL | Mar 2021 Chicago, IL
Very smooth process. My loan officer was very responsive and loan processors were friendly & efficient.
- Connie P. - Oak Brook, IL | Feb 2021 Oak Brook, IL
Leo Neidetcher and his full team are always on point, respond well and walk you thru everything needed for a clean solid closing! Excellent team who is on top of it all the time!
- Sunil D. - Saint Charles, IL | Feb 2021 Saint Charles, IL
Great service by Leo Neidetcher and his colleagues
- Michael W. - Riverside, IL | Feb 2021 Riverside, IL
The process was easy and all online. The level of communication was very clear, and very precise. I don’t feel I was rushed or any details were overlooked.
- Daniel L. - Clarendon Hills, IL | Feb 2021 Clarendon Hills, IL
Easy process. Helpful people. Great rate.
- William D. - La Grange Park, IL | Jan 2021 La Grange Park, IL
Amazing experience and communication. Their whole team works together seamlessly even during the pandemic to offer a no hassle refinance or mortgage! The curbside closing was super easy and their closing agent was professional as well. From start to finish I had a great experience and saved a ton of money!
- Donald T. - DeKalb, IL | Jan 2021 DeKalb, IL
Leo was fantastic to work with and the process was very simple.
- Jeffrey R. - Elmhurst, IL | Jan 2021 Elmhurst, IL
Great customer service. The process was seamless.
- William D. - Downers Grove, IL | Jan 2021 Downers Grove, IL
Efficient , informative and quick
- Thomas P. - Libertyville, IL | Jan 2021 Libertyville, IL
Excellent communication and friendly!
- Margaret M. - Hinsdale, IL | Jan 2021 Hinsdale, IL
Leo and his team do a great job. Excellent communication and process was very smooth.
- Cindy A. - WESTERN SPRGS, IL | Jan 2021 WESTERN SPRGS, IL
The team was very efficient and helpful throughout our refinance.
- Rachel W. - Brookfield, IL | Jan 2021 Brookfield, IL
Easy. Fast. No hassle. Everyone was willing and able to answer all our questions.
- Elizabeth W. - St. Charles, IL | Dec 2020 St. Charles, IL
Easy to work with, efficient website was easy to upload documents.
- Darren S. - Lisle, IL | Dec 2020 Lisle, IL
Easy refinance process. Caleb/Leo and team were upfront about timing and rates, and communicated loan terms clearly. Would recommend to anyone seeking a mortgage.
- Lorena R. - Chicago, IL | Nov 2020 Chicago, IL
Leo was great to work with. In addition to getting me a great rate, he was attentive and helpful throughout the entire process.
- Adam V. - La Grange Park, IL | Nov 2020 La Grange Park, IL
Although the seller’s agent was hard to work with, Leo and his team remained professional and got the job done.
- Tito J. - Chicago, IL | Nov 2020 Chicago, IL
My loan process was complicated and the people I worked with went out of their way to explain every step of the process. As a first-time homebuyer I appreciated their care.
- Lia M. - Chicago, IL | Oct 2020 Chicago, IL
Super easy process from start to finish, everyone has very attentive. Never felt like I didn't know what was going on.
- Thomas W. - Chicago, IL | Oct 2020 Chicago, IL
Easy to work with and responsive
- Jennifer V. - Clarendon Hills, IL | Sep 2020 Clarendon Hills, IL
Easy form signing, clear communication, good customer service.
- Sarah H. - Downers Grove, IL | Sep 2020 Downers Grove, IL
The document collection was extremely easy
- Clayton E. - La Grange, IL | Sep 2020 La Grange, IL
They made the process as simple as possible. It was a very hectic time due to the rates dropping and I felt it was managed very well.
- Samantha W. - Lake Bluff, IL | Sep 2020 Lake Bluff, IL
Because Leo was great and I work in sales too, so obviously I know how important referrals are to a quality product
- Cristian H. - River Grove, IL | Sep 2020 River Grove, IL
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