What people are saying... What people are saying... Back to profile
Everything went extremely well - as fast as I could have hoped and without any glitches.
- Lynne B. Chicago, IL
Kyle Gillespie was great to work with. Very good at his job and extremely responsive. I would give him a "10".
- Anthony R. Northbrook, IL
I have used this team twice in the past six months and both experiences were very positive.
- Richard H. Hilton Head, SC
Kyle, Brian, and Kaye were all very responsive and easy to work with. Everything was clearly explained.
- Beau S. Chicago, IL
Kyle, Brian and Kaye took care of us and got everything taken care of in a nice timely matter. Everything went smooth. Awesome job!
- Jeremy D. Plainfield, IL
We thought our loan process went very smoothly. Everyone we dealt with was courteous, knowledgeable and answered the questions we had in good fashion.
- Larry G. Geneseo, IL
Everything went great. Brian Mercer and Kyle Gillespie provided outstanding service.
- Kevin N. Chicago, IL
I've worked with Kyle previously so I know and like how he operates. He's very clear about any fees or rates. I also like Kyle's attention to detail like how he gives me rates that apply to me, so I have options to chose from. He is always very helpful. This is probably the 4th time I've used you and every time has been great!
- Jeffery S. Chicago, IL
Kyle Gillespie was extremely helpful. He was always available for questions, answering in a prompt and thorough manner. I will recommend and work with him in the future.
- George M. Chicago, IL
Kyle was very responsive. He kept in close contact, took the time to answer all of my questions and explained everything in great detail so I understood the process and knew what to expect.
- Deva S. Chicago, IL
Kyle was great and he worked tirelessly to get me approved very quickly! I was extremely satisfied with Kyle's work!
- Stephen S. Chicago, IL
Kyle was great through the process! Often times, we had to move fast to get an offer put together and work through the numbers. Kyle was always working with us (sometimes later than the ideal time) and was great!
- Mike H.
Kyle was there to answer every question and handle any issues. It was a breeze and he's a real professional.
- Ryan G. Mundelein, IL
I have gone through a home purchase 3 times before this. This has been by far the easiest and the most worry and stress-free. I attribute this to Kyle's professionalism, flexibility and excellent communication skills.
- Bryan V.
Great job by Kyle and the team. Easy transaction. Kyle and team were very patient with my many additional questions.
- Michael L. Chicago, IL
Kyle Gillespie and his team are always outstanding to work with. The moment I hear someone is thinking about buildin/buying a home, I tell them Kyle is their guy. We really appreciate everything he has done for our family.
- Ryan G GENESEO, IL
Kyle and his team were great. They responded in a timely manner to any questions we had and they made the loan process very easy for us. We were even ready early and got to close 3 days before the original date!
- Kristin D.
Kyle and his team are absolute professionals and I would recommend them to anyone. From start to finish their communication and personal attention far exceeded my expectations! Even when adjustments needed to be made due to circumstances outside of their control, they worked quickly to be sure everything went smoothly and we were able to close on time.
- Darren S. Chicago, IL
Kyle Gillespie and his team were sensational. I am a residential attorney and have dealt with many lenders. I couldn't be more satisfied with how competent and professional his team was in dealing with my file. Exceptional!
- Slobodan P.
Working with the team was fantastic My work schedule has been brutal, so having a team that was so responsive while at the same time taking time to address all of my questions, and make the transactional aspect so smooth was invaluable. I really can't say enough how grateful I am. Because they are all so good at what they do, it allows people like me to have that much less stress during a stressful time.
- John O.
Kyle and his team were very professional. As a first time home buyer, I was beyond impressed with the entire experience.
- Joseph R.
Kyle Gillespie was awesome to work with. He was there every step of the way. Kyle worked through his 4th of July holiday just so I would have my pre-approval letter. Amazing customer service from him and his entire team. Loved them and would definitely recommend Kyle to my friends.
- Ellen M.
We went under contract over Thanksgiving but the sellers wanted to close before the end of the year. GR had us clear to close by December 11th which is only 12 business days. That's an incredibly quick turnaround!
- Matthew S.
Kyle and team were a great resource for us as we secured our loan. They were always available to answer any questions that we had and make things very simple to follow. We would gladly use Kyle and team again and will recommend to anyone.
- Crystal R.
Kyle Gillespie and his team couldn�t have been more accommodating from start to finish! They made each and every step flawless and easy. Their attention to detail and customer service was top notch! Thank you for all of your hard work!
- Lindsay R.
This was a very simple process and went very quickly. That was the fastest closing I�ve ever heard of in my life. Well done!
- Joseph M.
Kyle Gillespie was great to work with. Highly recommended.
- Jeffrey H.
We've used Kyle Gillespie and team many times over the years and they never disappoint. Thanks again for such a smooth and pain-free process!
- Ryan G.
Rate was competitive, information required we requested in a timely manner. Able to work with a quick close.
- Richard H.
Kyle and team were the best! They responded quickly via email, text or phone.
- Joseph O.
Smart, quick, straight to the point team. Love working with Kyle, David, & everyone in contact with me at GR!
- Christopher M.
Kyle Gillespie and his team were entirely professional. Kyle would call me and answer every question the entire process. If he wasn�t available, someone from his team would call me with an answer. This team can be trusted to find you the best deal and work together to get you qualified. Closing was swift and no surprises. Stellar experience.
- Elizabeth E.
Kyle and his team are always quick to respond and a pleasure to work with!
- Kelsey M.
Kyle and his team, specifically Andrew and Aaron, were absolutely incredible. They helped me secure a mortgage and close in 27 days. They were extremely proactive and always had me moving forward. Very pleased with this team.
- Spencer D.
From pre-approval to loan disbursement this was a pretty smooth process. Most of the time, the team members were responsive to my questions.
- James S.
Kyle Gillespie and his team made our first home buying/ loan experience very easy. They walked us step by step through the whole process and were very responsive to all of our questions. Thank you to Kyle and his team for all the help!
- Andrea L.
Immediate responses to questions. Professionalism.
- Iain W.
Everything was excellent
- Tony H.
Easy to work with, the team answered all of my questions and made the process relatively smooth.
- Matthew J.
Great service, accommodating and wonderful to work with.
- Rishi P.
Kyle Gillespie and his team are always so easy to work with. The technology they use really simplifies the process and I never have concerns with how things are moving along. It's 100% stress free. Kyle and GR are the best in the business.
- RYAN G.
They maintained open communication throughout the process without being overbearing.
- John B.
Great responsiveness and knowledgeable team.
- Thomas S.
Has made it quick and easy every time we have worked together.
- Joseph M.
Your team, especially Kyle, David O, Andrew M, Deepa, and others were fantastic in their responses and care to ensure that we had a less stressful closing.
- Goutham M.
Exceptional service throughout the process. No complaints whatsoever.
- Yashar G.
Easy, Thorough, Good Communication
- Brian K.
Everything was very professionally. Everyone was very nice and accomodatin.
- Hope W.
Kyle and his team were amazing. From start to finish they explained everything, made sure I did everything correctly. They made a complicated process easy to navigate. As a first time homebuyer, that was extremely important to me.
- Darcy B.
Mainly due to the low rates and fees provided for a refinance. However, the process was quick and streamlined as well.
- David K.
Sophisticated employees / prompt attention to inquiries / smooth transaction.
- Brian Z.
easy to work with, responsive
- VINEETA R.
Kyle Gillespie and his team were great to work with. They were very quick to answer any questions and made the process quite easy.
- MATTHEW W.
Professional, attentive, and reliable
- Meredith B.
Quick, well explained and readily available to answer questions.
- Marija T.
They communicated very well and made the process very seamless.
- Zachary K.
I was granted a mortgage with a good interest rate.
- JOANNE Y.
good customer service (response time). plain and simple.
- Tyler R.
ease of process and friendly/informative staff
- Ha V.
Could not have been easier. Truly, when it felt it started it was already over. Seamless.
- Kevin V.
The Team is the best there is!!
- Lindsay R.
Ease of process, expedited digital experience
- Andrew A.
Great customer service and low rates.
- ADAM B.
Kyle Gillespie and his entire team are so good.
- DANIEL V.
Responsive service and very good communication throughout the process.
- Therese H.
Because Kyle and his team were patient, thorough, and effective.
- William S.
I can't imagine a smoother and easier process. The team makes it very convenient for me to fulfill the information requests and complete the documents.
- Kevin S.
Kyle, Heather and the entire team were amazing to work with. Every question we had was answered and we felt comfortable the whole process. It was a great experience.
- RYAN G.
No one gets a perfect score
- Stefanie K.
quick service and everyone was friendly.
- Christopher B.
So easy, great communication, great understanding. I loved working with you guys.
- Lauren D.
We had a great experience doing our refinance. The process was easy and it all went very smooth. Your follow up throughout the process was great and we just wanted you to know we were very pleased with the overall experience.
- Wendy and Blake M.
Hey check out the glowing review from Elizabeth about Kyle! “Kyle and his team were excellent assisting me refinance my condo! The application, underwriting, and closing processes went very smoothly. I was able to close within the lock period with low interest rates. I received a great deal on my loan and closing costs were minimal. The title company representative came to my home evening hours so I could sign the closing documents, how convenient! I definitely recommend using Kyle ...
- Elizabeth B. Chicago, IL
Hey, check out this amazing review from Snehal about Kyle! “I had a great experience ... Kyle Gillespie was a pleasure to work with, along with his team. From start to finish, the process was efficient and everything was done on schedule. I got a great rate and a good deal on closing costs. I would recommend Kyle without hesitation. He was so patient in answering my questions and keeping me informed on our progress. I will use them again for any future needs!”
- Snehal P. Chicago, IL
As a first time home buyer, I felt that all my questions were answered clearly and everyone I worked with was patient, friendly and helpful as I tried to understand how buying a home works! Aaron was phenomenal! He was very friendly, responsive and was able to provide clear answers to all of my questions. I would definitely recommend to friends or colleagues. Everything about my experience was great.
- Sara K. Chicago, IL
"The process was easy and painless. Kyle and everyone that worked with us were extremely professional, consistently responded to questions quickly, and were very knowledgeable. I found Kyle through my real estate agent and It was an excellent client experience. I will be recommending you!"
- Matthew T. Chicago, IL
The loan terms were attractive. I also thought the team was very easy to work with and stayed on top of things throughout the process. Everyone did a really great job of making the process as easy on me as possible and it was obvious that they put thought and effort into all of their work. They were also very quick to respond; other potential lenders were not always very quick. The website was also very easy to use for uploading documents, signing documents, etc. I was impressed by how easy the process was, I expected it to be much more time consuming.
- Kevin S.
Considering we are repeat customers, I think that says it all! The entire team of loan officers that worked with us were extremely friendly, responsive and competent. We'd definitely recommend to our friends and family.
- Justin C.
Kyle Gillespie and his team are as good as it gets in the mortgage business. The technology used, the quick response to questions, and the ability to anticipate any and all concerns made this process unbelievably stress free. Thank you so much!
- Ryan G.
I have found the team to consistently be highly communicative, transparent, and diligent in describing the loan process and answering any questions I have had. Kyle Gillespie is an outstanding loan officer who always makes the time to respond to an inquiry and provide his invaluable insight.
- Nick G.
The loan officer and the members of his team who worked with me are experts in the workings of the home mortgage market and the mechanics of home mortgage rates. They are also excellent in the area of customer service and support. It would also be impossible to find a way to close that would be more convenient for borrowers. Finally, what I appreciate the most were the extra time and effort the team spent to get me the rate that was right for me (again, those mechanics!). I've had the same outstanding experiences every time.
- Lynn B.
Kyle and his team were amazing! They really pushed for and rushed where they could. Has been my best customer service experience to date. I will definitely recommend them to everyone. Such a pleasure knowing some one cared as much about us getting our house as we did. Truly the best staff and experience ever. There are just no words for the level of service we received. Thank you so much for making our home buying experience absolutely painless and easy.
- Florina B.
The team that I worked with during the entire Mortgage process was very knowledgeable and pleasant concerning all aspects of the entire loan procedure. They answered all my questions and explained everything to me in detail. There was always a live person to speak to on the phone when I would call. They were all very respectful and pleasant towards me at all times. I would certainly recommend to anyone that is looking to get a Mortgage,
- Susan U.
It’s my second mortgage ... and both times I experienced top notch knowledge and great customer service. Everybody is super prompt and I never once felt like I had to track anybody down for questions or answers. Kyle specifically was seemingly available 24/7, something my realtor mentioned when he referred me to Kyle.
- Derek W.
As usual, ProperRate and Kyle Gillespie's team knocked it out of the park. It was smooth from start to finish.
- Ryan G. - Geneseo, IL | Aug 2021 Geneseo, IL
People, technology, choices, turnaround time all superb
- Timothy M. - Scottsdale, AZ | Aug 2021 Scottsdale, AZ
The team was very helpful, responsive, & friendly. All of my questions were answered very promptly, and they made everything clear for me as a first time homebuyer.
- Haley L. - Valparaiso, IN | Aug 2021 Valparaiso, IN
The Proper Rate team was really responsive and I felt any concern I had was taken seriously. The Proper Rate team under Kyle Gillispie was very professional, kind, and worked in an amazingly fast pace! I am so thankful to him and his team.
- Alyssa H. - Beloit, WI | Aug 2021 Beloit, WI
Kyle Gillespie and his team are always a pleasure to work with.
- Michele P. - Lombard, IL | Jul 2021 Lombard, IL
good communication, accessible, quick
- Deva S. - Chicago, IL | Jun 2021 Chicago, IL
Because it was a very professional and friendly process
- Luis G. - Chicago, IL | Jun 2021 Chicago, IL
The team was knowledgeable and quick to respond.
- Rocio B. - Chicago, IL | Jun 2021 Chicago, IL
Easy, friendly, good service.
- Tracy E. - Chicago, IL | Jun 2021 Chicago, IL
Kyle and team were responsive, knowledgeable, and accessible throughout the entire home buying process. Kyle in particular made us feel very comfortable given it was our first mortgage loan.
- Jennifer A. - Chicago, IL | Jun 2021 Chicago, IL
Quick and responsive to questions, clarity on next steps and expectation setting, simplified a complex process so that I felt comfortable in the process
- Ashley M. - Chicago, IL | May 2021 Chicago, IL
They helped me through the first time home buying process
- Peter V. - Arlington Heights, IL | May 2021 Arlington Heights, IL
Extremely efficient + quick turnaround on the loan approval.
- Ignacio G. - Chicago, IL | May 2021 Chicago, IL
I have used them several times for purchases and refinancing and they have always had great rates, lots of options and have been very helpful.
- Diane P. - Chicago, IL | May 2021 Chicago, IL
Team made everything easy
- Kenneth C. - Chicago, IL | May 2021 Chicago, IL
Proper Rate took good care of us through the whole process and was always very responsive.
- Matthew S. - Chicago, IL | May 2021 Chicago, IL
Everyone was kind, efficient, quick to respond and super professional to work with.
- Alanna S. - Chicago, IL | May 2021 Chicago, IL
Positive experience - Thanks for helping me through the process!
- Bryan H. - Chicago, IL | May 2021 Chicago, IL
Our team was incredibly responsive, almost too responsive at one point! If I could not reach one person another would.
- John S. - Chicago, IL | Apr 2021 Chicago, IL
Kyle and his team consistently over delivered and personally supported us through complex and stressful situations.
- Michael R. - Chicago, IL | Apr 2021 Chicago, IL
Follow up and communication.
- Brian G. - Wesley Chapel, FL | Apr 2021 Wesley Chapel, FL
I had a very easy and great experience
- Rachel R. - Skokie, IL | Apr 2021 Skokie, IL
Great service, fast replies, felt supported
- Colleen L. - Chicago, IL | Mar 2021 Chicago, IL
Attention to detail, speed of communication, and accurate estimates.
- Byron D. - Chicago, IL | Mar 2021 Chicago, IL
- MICHAEL K. - RIVERSIDE, IL | Mar 2021 RIVERSIDE, IL
Dependable and highly responsive.
- Kyle E. - Chicago, IL | Mar 2021 Chicago, IL
I trust Kyle and his team. They are responsive and thoughtful. Also, i've already recommended them to my friends and colleagues - so of course it's a 10!
- Julia H. - Chicago, IL | Mar 2021 Chicago, IL
Great team. Process is easy to follow along and task driven tracking to streamline experience.
- Christopher V. - Chicago, IL | Mar 2021 Chicago, IL
Have worked with Kyle and team before and it's been a great experience every time.
- Neal S. - Wheaton, IL | Mar 2021 Wheaton, IL
Great communication from everyone. There were a few hiccups along the way but they were handled appropriately.
- Nathaniel G. - Oak Park, IL | Mar 2021 Oak Park, IL
Everyone on the Proper Rate team was outstanding - friendly, knowledgeable and accessible - and made every step clear, simple and seamless.
- Debra B. - Chicago, IL | Mar 2021 Chicago, IL
I've worked with Kyle Gillespie before and got top of the line service. He and his team once again excelled.
- John H. - Geneseo, IL | Mar 2021 Geneseo, IL
They were great! I was very new to this process and they were so helpful, patient, professional and nice! They made a very stressful situation go very smoothly and I felt very taken care of!
- Cheryl A. - Plainfield, IL | Feb 2021 Plainfield, IL
Everything went smooth, good communication, good support.
- Benjamin S. - Chicago, IL | Feb 2021 Chicago, IL
I really like how the team helped me stay on task. They made it easy as it could be.
- Kevan V. - CHICAGO, IL | Feb 2021 CHICAGO, IL
Great service and extremely speedy
- Mitchell G. - Chicago, IL | Feb 2021 Chicago, IL
Easy to work with, reliable
- Pedro M. - Wauwatosa, WI | Feb 2021 Wauwatosa, WI
Great communication from the team and made the whole process really easy.
- Christine G. - Chicago, IL | Feb 2021 Chicago, IL
Easy to get ahold of people to answer questions and they got this done quickly.
- Patrick G. - Chicago, IL | Feb 2021 Chicago, IL
Timely responses from the team; always willing to provide clarity if I had any questions
- John B. - Chicago, IL | Feb 2021 Chicago, IL
I had a great experience working with proper rate. The process of buying a home could have been very stressful, but I found them easy to work with.
- Charlotte K. - Chicago, IL | Jan 2021 Chicago, IL
Responsive and quick.
- Joseph M. - Chicago, IL | Jan 2021 Chicago, IL
Very responsive and efficient
- Ramon T. - Chicago, IL | Jan 2021 Chicago, IL
Friendly, fast, responsive.
- Jaclyn S. - OAK PARK, IL | Jan 2021 OAK PARK, IL
Easy to understand. Polite. Respectful. Quick.
- Daniel V. - Palatine, IL | Jan 2021 Palatine, IL
I felt helped whenever I needed and had multiple people to reach out when I needed something or had any questions.
- Bari K. - Chicago, IL | Dec 2020 Chicago, IL
Great service and communication.
- Steven B. - Western Springs, IL | Dec 2020 Western Springs, IL
Everything and everyone was on top of the lending process. It was the best experience we have had buying a property.
- Kelly G. - Chicago, IL | Dec 2020 Chicago, IL
They were helpful in finding the best rate.
- Karen A. - Chicago, IL | Dec 2020 Chicago, IL
Seamless process, no issues.
- Albert F. - Chicago, IL | Dec 2020 Chicago, IL
Everyone was helpful and responsive.
- Anne P. - Chicago, IL | Dec 2020 Chicago, IL
It was such an easy process.
- Molly S. - Chicago, IL | Nov 2020 Chicago, IL
Kyle and his team at Proper Rate are the best to work with. This was the quickest and fastest refi I have ever done.
- Ricardo G. - Chicago, IL | Nov 2020 Chicago, IL
Everyone at Proper rate was on top of things. It was also very easy to get ahold of them with any questions that we had. It was a very easy process.
- Joseph W. - Harwood Heights, IL | Nov 2020 Harwood Heights, IL
great service and communication
- Juliet H. - Chicago, IL | Nov 2020 Chicago, IL
My mortgage process was completed by professionals from start to finish.
- Susan U. - Chicago, IL | Nov 2020 Chicago, IL
Easy, smooth process. We closed on time!
- Chelsea C. - Chicago, IL | Nov 2020 Chicago, IL
Combination of software and representatives helping me through the process.
- Shawn P. - Chicago, IL | Nov 2020 Chicago, IL
Very professional. Communication is frequent.
- Sandra G. - Deerfield, IL | Oct 2020 Deerfield, IL
Great rate, easy process, excellent people to work with.
- John H. - Chicago, IL | Oct 2020 Chicago, IL
Kyle and his team were great to work with, easy to get ahold of for questions, and were great at communicating throughout the entire process. The platform made it easy to upload and review documents. It was also very easy to navigate.
- Lauren W. - Oak Forest, IL | Oct 2020 Oak Forest, IL
Fabulous service and great rates!!
- Lisa C. - Quincy, MA | Oct 2020 Quincy, MA
Kyle and his team made the process very simple and easy. They were extremely responsive and concise.
- Michael D. - Chicago, IL | Oct 2020 Chicago, IL
They were quick and efficient
- Arthur B. - Chicago, IL | Oct 2020 Chicago, IL
Made it easy, good rate, good communication
- William P. - Glen Ellyn, IL | Oct 2020 Glen Ellyn, IL
They were so on top of everything and kept me up to date and answered every question I had right away
- Jillian E. - Chicago, IL | Oct 2020 Chicago, IL
Excellent customer service. Knowledgeable
- Carla S. - Chicago, IL | Oct 2020 Chicago, IL
Things were quick, respectful and I recieved exactly what I needed!
- Cary K. - Chicago, IL | Sep 2020 Chicago, IL
Excellent customer service.
- Anne G. - Chicago, IL | Sep 2020 Chicago, IL
They went above and beyond to help us get into our new home
- Nicholas S. - CHICAGO, IL | Sep 2020 CHICAGO, IL
The team is proactive and worked quickly through my questions.
- Ryan R. - Edina, MN | Sep 2020 Edina, MN
Kyle Gillespie and his team were simply fantastic!
- Michael M. - Chicago, IL | Sep 2020 Chicago, IL
Communication was excellent
- Courtney C. - Chicago, IL | Sep 2020 Chicago, IL
Had a very positive experience, especially with submitting a conservative wire and getting more back than expected but communication could have been slightly more proactive during the nerve wrecking week of closing
- Erin C. - Austin, TX | Sep 2020 Austin, TX
They worked with us, gave us a great rate, and always were there for our questions.
- Brian C. - Northbrook, IL | Sep 2020 Northbrook, IL
The loan process was smooth and efficient.
- NATASHA H. - Chicago, IL | Sep 2020 Chicago, IL
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