What people are saying... What people are saying... Back to profile
Jamie Simpson & his team are excellent. They are very thorough, responsive and work with you to provide the best possible experience.
- John A. - Park Ridge, IL | Aug 2021 Park Ridge, IL
Speed and transparency
- Karthik G. - Chicago, IL | Aug 2021 Chicago, IL
Great team, easy, no hassle process.
- Sooryun P. - Gurnee, IL | Jul 2021 Gurnee, IL
great service and very responsive
- Derek S. - Elmhurst, IL | Jun 2021 Elmhurst, IL
Very responsive when asking questions.
- Mark B. - Chicago, IL | May 2021 Chicago, IL
Fast response, good results
- Eric H. - Elmhurst, IL | Mar 2021 Elmhurst, IL
Contact and communication with Jamie was perfect and his response time is awesome.......Better communication with frequent updates is required during the processing time...this is the period where the customer is very curious and at this stage regular feedback of the status will be great.....
- Virender N. - Buffalo Grove, IL | Mar 2021 Buffalo Grove, IL
Everyone at Proper Rate was very communicative and responsive. They answered all of my questions throughout, and were always available when I needed them. They did miss an important piece on the initial closing disclosure, that significantly affected the amount for closing. Luckily, I caught it, and they were quick to change it for me.
- Jennifer S. - Chicago, IL | Mar 2021 Chicago, IL
Quality of final loan and ease of process
- Michael W. - Libertyville, IL | Mar 2021 Libertyville, IL
Process was made incredibly easy by the Proper Rate team. The tools provided are intuitive and easy to access. The team is always there to answer any questions that might arise during the process. Plus the team keeps you on taski in the event that certain documents have not been uploaded or items that might have fallen between the cracks.
- Constantine V. - Libertyville, IL | Mar 2021 Libertyville, IL
I’ve worked with Jamie many times in the past, He has always been helpful and great to work with.
- Trevor H. - Chicago, IL | Mar 2021 Chicago, IL
I recently close my loan with Proper Rate, entire team at Proper rate was very professional and gave us personal attantion to close our refinance process.
- Ankur N. - Buffalo Grove, IL | Feb 2021 Buffalo Grove, IL
I have never had as smooth a closing as this one.
- Christopher H. - Libertyville, IL | Feb 2021 Libertyville, IL
I was happy with the loan rate and terms and felt comfortable with the level of communication on progress.
- John D. - Chicago, IL | Feb 2021 Chicago, IL
Professional team,follow up documents needed to submit .
- Concepcion N. - Chicago, IL | Dec 2020 Chicago, IL
They are friendly, quick, and organized. I've used them twice now. Jaime Simpson is fantastic!
- Sally W. - Chicago, IL | Nov 2020 Chicago, IL
Jamie and his team were responsive all along the way from application to closing.
- Sean B. - Hoffman Estates, IL | Nov 2020 Hoffman Estates, IL
Pretty much seamless and communication was good.
- William M. - Chicago, IL | Nov 2020 Chicago, IL
Stayed in contact with me throughout the whole process.
- Dominick M. - Mchenry, IL | Oct 2020 Mchenry, IL
Ease of application and the portal worker really well in uploading documents
- Brady L. - Chicago, IL | Sep 2020 Chicago, IL
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