What people are saying... What people are saying... Back to profile
Everything went well. Aimee Renkes was a tremendous help. She was very responsive to all of my questions and concerns. Aimee assisted me in getting all of the figures and calculations to make the best informed decision on which type of refi to go with and she was very patient in keeping me informed during the whole refi process.
- Norman R. Chicago, IL
Hey check out how thrilled Hemanshu was with Aimee services! �Aimee did an excellent job of communicating every step of the process with us and she took a lot care to make sure everything went through smoothly. I have already recommended Aimee to all our friends!"
- Hemanshu K. Chicago, IL
Aimee, Natasha, Heidi and the team were very helpful in getting my awfully tough loan through to the closing table. With a lot of perseverance, a ton of paperwork and a great team to work with this loan finally came together. Thanks ladies!
- Michael S. North Barrington, IL
Aimee, Natasha, Heidi and the team were very helpful in getting my awfully tough loan through to the closing table. With a lot of perseverance, a ton of paperwork and a great team to work with this loan finally came together. I picked her out of a line up I did on google and couldn't be happier. Thanks ladies!
- Michael S. Barrington, IL
It was smooth, seamless, easy and team was great to work with! It was a great experience! True professional and was vested in what made sense for what I needed to accomplish. Again, seamless and the title company rep was great. I appreciated the flexibility to come to my work to complete the paperwork. Loans should always take this process...best of the best! Any questions I had were practically answered upon receipt.
- Pamela M. Park Ridge, IL
Aimee was great - everybody else were pretty redundant in the process from my experience. If Amy didn't make decisions, nothing moved in the process. She was right on top of responding to emails, voice mails, and had decisions / suggestions that were helpful and conclusive.
- Bipasha B. Spokane, WA
Aimee Renkes was phenomenal! She was so friendly and easy to work with!
- Melissa Z.
We LOVED working with Aimee! She was exactly what we needed in our home buying process. She was a dream to work with every step of the way, and made us feel absolutely comfortable and secure. I can�t speak highly enough of our experience because Aimee made sure everything went smoothly, on our timing, and according to our needs. THANKS AIMEE!.
- Samantha L.
Aimee, on behalf of Katie and I, I would just like to say THANK YOU! Your expertise and support throughout the refinance process was impeccable and very much appreciated! We appreciate working with you and look forward to doing so again in the future.
- Scott P.
The whole process was well organized, smooth, convenient, and we got a great rate. Thank you very much!
- Charles F.
Aimee Renkes was so helpful in getting our mortgage for our new home. She was knowledgeable, quick to respond to emails, friendly, experienced, and friendly. I would not hesitate to work with her again.
- Melissa Z.
Thank you to Aimee and her team. Everyone was very prompt and professional. Things moved along very quickly which we appreciate, esp. given we're in a pandemic! Thanks again.
- Jennifer H.
I highly recommend Aimee! She was very professional even during the pandemic, which no one has experienced before and when the protocols changed. Aimee was very helpful in answering all of our questions and during bumps along the way. I would recommend her to everyone!
- Rhonda M.
Attentive and responsive client service.
- Deepak T.
Great service, organized, smooth process. Really appreciated how much could be done via computer.
- Charles F.
Aimee and team did a phenomenal job.
- Chris L.
prompt responses, easy to work with
- Jennifer H.
The service from Aimee was exceptional
- Frederick L.
Very helpful and informative
- Blake S.
We had a great experience!
- Samantha L.
Thanks Aimee for making the buying process extremely easy and straight plus getting us a great mortgage rate.
- Frederick & Nikola L.
Aimee, thank you again for all your Hard work, great advice and overall kindness during this extremely important time in our lives. You are so appreciated!!
- Stefanie & Nina L.
5 stars for Aimee! She was an amazing help and helped the refinance process go smoothly.
- Blake and Kaitlyn S.
Aimee was so great and super responsive to all my questions!
- Kristin and Michael E.
Aimee is by far one of the most professional, pleasant, caring and truly compassionate people my wife and I have had the pleasure of encountering, working with and befriending. She is truly an asset to any organization and team. Words cannot express how phenomenal of a person she is and the work she performs. Truly a 5-star ?? rating! Aimee is a consummate professional and person deserving of this rating, if not more so for everything she does and represents!
- Matt & Kristyn C.
Aimee was very responsive and explained everything very clearly. The process for uploading documents was easy and secure. Some other places wanted you to physically mail in actual copies which is insane in 2020! We were able to get an updated rate a few days before closing and everything went through fine, which was great!
- Laura T.
Great systems make it easy to understand what you are buying
- Ellen R.
It was easy and there were no surprises. I knew early on how much my monthly payments would be and my closing costs
- Kaitlyn W.
Our rep, Aimee Renkes, was fantastic! She was so helpful and responsive through the entire process.
- Jeffrey R.
Smooth transaction during turbulent times. Aimee Renkes made it all go well.
- Giles M.
My family and I had a wonderful experience working with Aimee and her team during our home refinance in June 2013. Aimee was very knowledgeable about the VA loan program and helped us to save more than $500 on our monthly mortgage payment. While there were some hurdles we had to overcome during the process, Aimee’s determination and passion to assist us ensured that we got to closing on time. She and her team definitely went above and beyond for our family! We can’t thank you enough!
- Brooke H. Palatine, IL
Aimee and her team did such a great job guiding us through the mortgage process, from beginning to end. She is a great communicator, really knows her product and the process. We knew we were in good hands the whole time with Aimee's knowledge, experience, expertise and confidence. Thank you, Aimee, for making a potentially nerve-wracking experience a positive one. I'd recommend Aimee Renkes to anyone looking for an easy mortgage process, from a straightforward application to reasonable, known costs and a smooth closing.
- Michaela H. Chicago, IL
We've used Aimee for two loans now and she has done an amazing job both times. I recommend her to everyone who's looking for a house. As long as Aimee is there, I would use again.
- Teresa K. Highlands Ranch, CO
Our heartfelt thanks for all the help, especially in getting everything closed before the 31st. Our attorney was impressed with how quickly everything came together. Aimee, you were invaluable and I'm so grateful that you were guiding us through the right steps on financing a deal that didn't have a lot of wiggle room. Renovation starts tomorrow on our first home, and we couldn't be more excited! Hopefully we can send some pictures when we're all moved in. It was really a pleasure working with everyone and we wouldn't have been able to do it without you guys!
- Drew, Leah & Sarah Chicago, IL
I was very impressed with the tools and with everyone that I worked with. As a first time home buyer, they made the process very easy and transparent. The loan options tool was very useful - the video helped me understand what my various options were and Aimee Renkes was quick to respond to any questions that I had
- Danielle E.
Thanks again Aimee for helping us through this process. We are very happy with the work that you and your team did to make this an easier process than we thought it would be, and thank you for your patience and promptness in answering all of our questions. If anybody we know is thinking about refinancing we will definitely recommend you.
- Terry & Dylan M.
Phenomenal experience working with Aimee. Not only did she secure the most competitive rate around, her professionalism, attention to detail and expedient communication made for an easy process. Couple her expertise with the majority of the closing occurring digitally and it could not have been more painless. Would highly recommend to others and will definitely use her again.
- Chris L
Aimee was the best! So easy to work with, always responsive and made my first home buying experience extremely easy.
- Lily S
Working with Aimee was great. She’s very helpful and responsive. We highly recommend Aimee.
- Matt and Mary A.
I used Aimee for the purchase and sale of my homes. She is knowledgeable, efficient, prompt, and kept me informed every step of the way. I have referred fiends to her and they have been pleased. I highly recommend Aimee!
- Michelle I.
Aimee was absolutely fantastic, and helped made the entire process of buying our home very easy while always being available to answer our questions.
- John and Patricia A.
Thank you Aimee for making the home buying process so much easier to understand!
- Ellen R.
Aimee was great! She was super helpful throughout our home purchase process.
- Jeffrey & Gina R.
Aimee was great to work with, she really helped guide us through the process of buying our first home, every single step of the way. We highly recommend her to everyone we know getting ready to start the home buying process. Thanks Aimee for everything you did for us!
- Kate and David B.
Aimee, thank you for everything again. It was not only easy to work with you, but you made it fun and lighter than this process would normally be.
- Gwen and John
Aimee skillfully guided us through securing our first residential loan. Most importantly, we are very grateful for her ability to build rapport and trust! We appreciate her team as well who all were equally kind and patient with us. She is a true professional and we felt reassured and confident that the purchasing process would unfold seamlessly because of her presence, knowledge, and expertise. Our home buying experience was really an enjoyable journey. Thank you very much.
- Michael and Stephen
Aimee did a phenomenal job. Made the process super easy and not stressful at all.
- Kaitlyn and Alex W.
I’ve worked with Aimee for the last 5 years and I’ll never use another mortgage lender. She is a trusted professional and I value her opinions and recommendations. Aimee is a hard worker and I always felt supported during each of my real estate purchases. I recommend Aimee to anyone who wants a trusted and experienced mortgage lender who can make a stressful situation seem easy.
- Tanya W.
Aimee you are amazing, detailed, patient, and I highly recommend you to everyone I work with. Thank you.
- Dana S.
Aimee was incredibly helpful from the first step all the way through our mortgage process. She gave us helpful detailed information on a number of mortgage options and the process was excellent all the way through!
- Jessica and Alexis A.
I had an awesome experience working with Aimee.
- Fran F.
Thank you for all your amazing guidance throughout this process, Aimee!
- Radhika R.
Aimee was fantastic! Efficient and good communicator. I would use Proper Rate again.
- Jennifer and George M.
Thank you for all your help and time Aimee and team!
- Jossilyn G.
Aimee is the absolute best. I will send anyone I know to see her. Couldn't recommend higher.
- Steve S. and Holly S.
If anyone is looking to work with a GREAT mortgage lender, you should work with Aimee! She's on top of her game, super fast and took the time to answer my one million questions about my first home purchase. I can't say enough good things about Aimee. She walked through several different scenarios and was very patient with me. She was available when my real-estate agent or the seller's agent had any questions and she was always professional and helpful in guiding me to make the best decision. Her team was very friendly, helpful and trustworthy. Always felt taken care of and prioritized with this important investment.
- Ashleigh D.
We had a fabulous experience with Aimee. She's responsive and personable, and goes above and beyond to provide the best service for her clients. We had a smooth transaction and highly recommend her. Aimee is a true professional!
- Anne and Phillip H.
Aimee was awesome to work with. The best part was her communication, I always knew what was going on and what to expect next. Our agent also said how wonderful Aimee was to work with. She's on top of everything and really knows her stuff!
- Dawn and Chris B.
Aimee is the best! She makes the whole process easier and gets things done quickly. You can’t go wrong with her.
- Baokhanh N.
We had a great experience with Aimee while purchasing our first home. She explained everything so thoroughly to us as it was all a new learning experience for us. She always reassured us that no question was a stupid question. She was always available when we needed her no matter what time of day and was very organized at her job. In fact, We still reach out to her when we have questions and she always is willing to help! I would recommend her to my family/friends any day and we plan to most definitely use her again in the future.
- Nicole O. and Kyle R.
We have had the pleasure of working with Aimee on countless new loans and refis over the years (two this year alone), and she always makes the process easy and enjoyable. We trust her guidance and expertise to know we're getting a great rate and Aimee and her team always makes sure the process goes as smoothly as possible. Do yourself a favor and contact Aimee for your home loan! Thank you, Aimee!
- Joe M.
I worked with Aimee and her team to refinance our mortgage. The process couldn't have been easier and simpler. Communication was open, transparent and frequent. I'd recommend anyone looking to purchase or refinance to work with Aimee Renkes.
- Jason and Johanna P.
Thank you Aimee! Moving here was truly the most important best decision of our lives together so far. We love it more than we can possibly put into words and are so much happier here. I’ll never forget the night we all first talked on the phone and you were sitting in your backyard in the suburbs and I thought how do I have that life? And now we do! I have passed along your name to several colleagues who are going to be buying homes within the next year or two and will continue to do so. You really went the extra mile for us and we will never forget that either.
- E.K. and Sheena
Thank you so much Aimee! We’re so glad that you are on our team. We had a pleasant experience during the buying process and a lot of it is with you explaining and breaking down the financial scenarios that would have been a nightmare to understand. We will definitely send everyone your way for their mortgage needs. Thank you so much!
- Gina & Jun D.
The process was quick and easy and we got really great terms. Aimee and her team were clear and responsive and a pleasure to work with.
- Gillian G. - Chicago, IL | Aug 2021 Chicago, IL
The process was easy and I received a competitive rate.
- Margaret H. - Chicago, IL | Aug 2021 Chicago, IL
We had a great experience with Proper Rate. Aimee was wonderful and helped us every time we had questions.
- Jarrett L. - Chicago, IL | Aug 2021 Chicago, IL
Excellent service and support
- Jaesun L. - Bothell, WA | Jul 2021 Bothell, WA
Every step of the process was as streamlined as possible and Amy and her staff were helpful and responsive
- Beth Z. - Lisle, IL | Jul 2021 Lisle, IL
The level of response and customer service was exceptional.
- Greg F. - LA GRANGE PARK, IL | Jun 2021 LA GRANGE PARK, IL
The entire experience was exceptional! Amy and her team supported us every step of the way. I can't say enough good things. Amy went above and beyond for us.
- Colleen S. - Willowbrook, IL | Jun 2021 Willowbrook, IL
Aimee and her team were very easy to work with and made the process very smooth!
- Kate M. - Key West, FL | Jun 2021 Key West, FL
All of my interactions with Proper Rate employees were excellent and professional
- Zachary E. - Lake Zurich, IL | Jun 2021 Lake Zurich, IL
Easy to work with and a great rate.
- Padraic S. - Clarendon Hills, IL | Jun 2021 Clarendon Hills, IL
Everything was clear and smooth every step of the way
- Peter G. - Chicago, IL | May 2021 Chicago, IL
Excellent online portal , very easy to track the progress. Staff was always available for any question and/or concern.
- Saqib B. - Buffalo Grove, IL | May 2021 Buffalo Grove, IL
The team at Proper Rate was extremely helpful and great to work with.
- Jeremy N. - Lake Villa, IL | May 2021 Lake Villa, IL
The process was easy and everyone I dealt with was friendly and professional!
- Holly S. - Naperville, IL | Apr 2021 Naperville, IL
Because Aimee and her team did an awesome job. It was quick, efficient and very professional. I’m thankful for the positive experience!
- Maria M. - Westmont, IL | Apr 2021 Westmont, IL
Aimee Renkes and her team worked diligently to help me close on my loan.
- Michelle G. - Downers Grove, IL | Apr 2021 Downers Grove, IL
Aimee Renkes and her staff were great and easy to reach at any time we had a question or concern.
- Roberto S. - Brookfield, IL | Apr 2021 Brookfield, IL
Excellent communication
- Judith B. - Naperville, IL | Apr 2021 Naperville, IL
Aimee was amazing to work with! We are first time home buyers, and she helped us ever step of the way.
- Matthew L. - Chicago, IL | Mar 2021 Chicago, IL
All went smoothly. Just a slight delay at the conclusion re: closing docs; and there was not as much communication regarding this to us.
- Brian C. - La Grange Park, IL | Mar 2021 La Grange Park, IL
Great customer service & communication from start to finish. Specifically Aimee Renkes was absolutely awesome.
- David P. - Glen Ellyn, IL | Mar 2021 Glen Ellyn, IL
Fast and detailed responses.
- Scott M. - Bolingbrook, IL | Mar 2021 Bolingbrook, IL
Personable staff and easy loan process
- Ryan L. - Naperville, IL | Mar 2021 Naperville, IL
Aimee and her team were very efficient and had our best interest. I would recommend her to take care of your mortgage needs.
- Roseana M. - Bolingbrook, IL | Feb 2021 Bolingbrook, IL
Our Proper Rate agent, Aimee Renkes, reached out to us without our prompting her to inform us of a fantastic re-fi opporunity.
- Jeffrey R. - Brookfield, IL | Feb 2021 Brookfield, IL
No complaints or problems
- Robert L. - Columbus, MS | Feb 2021 Columbus, MS
Fast and reliable responses and processing
- SANG HYUN C. - Naperville, IL | Feb 2021 Naperville, IL
Aimee was fabulous and met all of our needs including being a great partner and contact during this process! She was actually answering questions for us before we decided to go with Proper Rate which says a lot about her commitment to helping people finance their dream. I would highly recommend Aimee and team, you won't regret it!
- Ashley C. - Chicago, IL | Feb 2021 Chicago, IL
Since I began my home search, Aimee has been there every step of the way. She was there from day 1, and made me feel totally confident working with her. It was exactly what I was looking for.
- Lisa B. - Arlington Heights, IL | Feb 2021 Arlington Heights, IL
Quick, great people to help and answer questions, requested improved rate prior to closing, simple process of you have all documents readily available.
- Brian W. - Winfield, IL | Jan 2021 Winfield, IL
Extremely responsive, very thorough during the process, and always available almost immediately for any questions. Aimee and Karen were amazing. Of all the lenders we met with, Aimee was leagues ahead. Very knowledgeable, personable, and perfect for our first mortgage.
- Christopher W. - Chicago, IL | Jan 2021 Chicago, IL
Application and closing went well, timely and professionally.
- Richard D. - Bridgman, MI | Jan 2021 Bridgman, MI
they were great to work with; very organized
- Danielle H. - La Grange, IL | Jan 2021 La Grange, IL
Aimee and her team make every step of the process easy and quick! She explained all of our options to ensure that we had the mortgage that was the best fit for us.
- Katie F. - Bartlett, IL | Dec 2020 Bartlett, IL
They did almost all the work themselves. Left very little for me and made it super simple to get this done.
- Alex S. - Villa Park, IL | Dec 2020 Villa Park, IL
Aimee and team were awesome!
- Jason L. - Grayslake, IL | Dec 2020 Grayslake, IL
Amazing staff (Aimee and her team)
- Paul H. - Chicago, IL | Dec 2020 Chicago, IL
Friendly and process was easy.
- Baokhanh N. - SKOKIE, IL | Dec 2020 SKOKIE, IL
Aimee and her team were great!
- Jason L. - Grayslake, IL | Nov 2020 Grayslake, IL
Everyone we worked with at Proper Rate was kind and worked hard to keep moving our closing process along. We were doing a 30 day quick close and our team at Proper Rate finished all of our documents days early. Aimee was amazing- she was always able to call and talk through our questions, she answered emails promptly, and gave us plenty of updates throughout the closing process.
- Amy S. - Lake Geneva, WI | Nov 2020 Lake Geneva, WI
Excellent customer service
- Frances F. - Chicago, IL | Nov 2020 Chicago, IL
Really easy and seamless process. And we got a low rate.
- Jason P. - Geneva, IL | Oct 2020 Geneva, IL
Great experience from beginning to end. Aimee and her team were amazing to work with.
- Margaret C. - Glen Ellyn, IL | Oct 2020 Glen Ellyn, IL
Very friendly, helpful and trustworthy team. Always felt taken care of and prioritized with this important investment.
- Ashleigh D. - Chicago, IL | Oct 2020 Chicago, IL
Very efficient.
- Paul H. - Lake Geneva, WI | Oct 2020 Lake Geneva, WI
The process was easy and efficient, and the staff is friendly.
- Jennifer M. - GENEVA, IL | Sep 2020 GENEVA, IL
Aimee was amazing. I feel confident sending any friends or family to her.
- Stephen S. - Chicago, IL | Sep 2020 Chicago, IL
Aimee is simply the best! Patient with my never-ending questions and confusion. Available and diligent. Well use her every time we buy or refinance and would recommend her to our friends and family.
- Erin & Kurt
Thank you so much, you made this process so seamless and stress-free for us. We can’t thank you enough! We are so excited to spend the holidays in our first home.
- Kendra & Alex
I loved working with Aimee because of the simplicity. Refinancing was made super easy and convenient for me and my schedule. Anytime I needed something her and her team were there to help me quickly.
- Alex S.
Aimee and her team are amazing! Thank you so much for a smooth transaction while dealing with a difficult time for me.
- Andrea A.
Aimee, thank you for everything! I was stuck in my previous loan/rate for far too long and I’m grateful for how easy you made this refinance!
- Jason & Valerie
Aimee and her team are great. A very good experience and very smooth. I am a real estate attorney and appreciate their efforts. I have also suggested Aimee to clients and they have all had similar great experiences. 5 Stars!
- Paul & Jamie
Thank you Aimee and team for your outstanding service. It was a pleasure working with you!
- Kathleen & John
Aimee was fabulous and met all of our needs including being a great partner and contact during this process!
- Ashley & Ron
Aimee and her team made my first home buying process go as smoothly as it possibly could have! I had so many questions as I had never gone through the process before, and Aimee, and her team made me feel as comfortable and confident in my decisions as I could. They were there every step of the way. I would 110% recommend and refer them to anyone I know starting their home buying process. Thank you all so much!
- Lisa B.
Working with Aimee was great. She was informative and helpful throughout the process. We appreciated her willingness to jump on a call or send updated cost analysis. She was really pleasure to work with.
- Katy & Sean
I appreciate Aimee being accessible and prompt with her communication and updates! It makes it so much easier to get through the stressful process.
- Brent B.
We had the best experience refinancing with Aimee. She is not only extremely knowledgeable but she is also very responsive with a highly efficient team. The whole refinancing process was made easy, fast and we couldn’t be happier with her services. I wouldn’t trust anyone else with my mortgage needs. Thank you, Aimee!
- Roseana & Reuben
Thank you so much for all your help. The process was so easy and done well!
- Jane & Richard
Our experience working with Aimee far exceeded our expectations. We were first time homebuyers with no prior knowledge of the mortgage industry. Aimee and her team provided clear direction, real time support and advice all while simplifying the lending process. Bravo Team Renkes, we are forever fans!
- Christina & Dave
Aimee was awesome about getting us what we needed, when we needed even late in to the evening. She was personable and diligent. She communicated with the seller to reassure them that the loan would be done in time and always took it a step further than we feel others would have. I would highly recommend Aimee to others.
- Ben & Juley
Aimee, thanks again for everything! It was great to work with you on the mortgage!
- Mark C.
Thank you Aimee! You made the home buying experience an easy process.
- Robert & Oranit
Aimee and her team are the best. Thanks again!
- Linsey & Nick
Aimee was great to work with, she made the process super easy! I will highly recommend!
- Melanie & Jim
Thank you for the smart, empathetic and supportive service. You helped make a stressful experience exciting, as it should be!
- Cate K.
Aimee was amazing to work with, and would highly recommend to anyone!
- Matt L.
Thanks so much Aimee, you're awesome!
- Terri & Dave
Thanks Aimee! You're the best! It was great working with you!
- Jeremy & Kristen
It was great working with Aimee. In my view she's very thorough, always followed-up and kept me updated during the whole process. I'll definitely recommend her name to my friends and family.
- Saqib B.
I am so grateful to have been referred to Aimee for my first time home buying experience. She was thorough and patient during the entire process. When we encountered bumps along the way, she was reassuring and informed me of all my options being sure I was able to make the most informed decision. I truly felt that every step of the way Aimee cared that I got the best outcome. I am so appreciative for her expertise and her ability to be so personable. It made the whole process less stressful. I would recommend Aimee to anyone embarking on the first home purchase.
- Natalie B.
It was a pleasure working with Aimee and her team! Thanks to Proper Rate our homeowner financing was smooth and straightforward. We highly recommend them!
- Gemma & Daniel
Aimee was so helpful and went way above and beyond for me!
- Bridget H.
Aimee is the best! We couldn’t have made it through the mortgage process without her. She was with us every step of the way ensuring that everything happened smoothly. We are now in our dream home, all thanks to Aimee!
- Colleen & Dave
Thank you to Aimee and the team for helping us with the purchase of our new home!
- Carolyn & Rod
Thank you Aimee for your help with finding us a great loan and providing great advice throughout the whole process. It was a very easy and simple process thanks to your team. It has been a pleasure to work with you and will reach out if we need anything.
- Jake & Hailey
Aimee was the most amazing loan officer ever. She is knowledgeable, responsive, helpful and professional. She made the process smooth and made me feel comfortable at every turn. I am so glad that she was there for me!
- Jill C.
Thank you Aimee - we appreciate your excellent service and for being there every step of the way! You’re amazing at what you do!
- Wade & Coty
Aimee was nothing but wonderful to work with. She was very flexible, and always available to help answer questions. Highly recommended!
- Jason & Jenny
Aimee and her Team at Proper Rate were phenomenal! They were prompt in responding and there to explain every step of the process. I highly recommend Aimee to anyone who is looking for mortgage assistance. Thank you, Aimee!
- Susan B.
Many thanks to you and your team for a quick and easy process, and for helping us move into a much better situation with our mortgage debt! Everything was super-smooth and clear, and we appreciate all your work.
- Gillian & Dave
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