What people are saying... What people are saying... Back to profile
Was a stressless process and very responsive team.The electronic process was so helpful.
- Oluwakemi A.
Excellent service and responsiveness.
- Todd T.
You guys are very quick and easy to work with. I've already recommended Mike Murray to several friends that have already reached out.
- LINAS J.
I used them with our purchase from our original loan, excellent team.
- Gregory B.
Great response times and easy to deal with.
- Daniel O.
Customer service and follow up. Ease of processing my loan.
- Susan N.
Easy to work with. Timely. Responsive. Most things done online which was efficient.
- William C.
Quick and easy to work with, plus they had the best rates.
- Andrew D.
Very easy to use platform for doc collection. Great customer service/support team. Knowledgeable and helpful team.
- Eric L.
Mike Murray is very knowledgeable and responsive.
- Gregory C.
The team was just great and they anticipated our questions very well.
- Joseph D.
I thought Michael Murray was fantastic. He was very responsive and kindly answered all of our questions.
- Michael M.
Great service, great people
- James K.
I liked working with Michael's team. They reponded quickly to information that we submitted so that we could correct any errors.
- Jesse B.
Michael Murray was highly responsive and everything went smoothly. The only improvement would be to provide more explanation up-front on what certain document requests are and why they are being sent, as well as to be clearer on the timeframe of when things will be coming through/need to be provided/signed.
- Ryann A.
Easy to work with. Underwriting process was quick.
- Jacqueline L.
Very thorough on everything.
- Patrick N.
They made the process quick and easy.
- Brian H.
This was my second experience and it was as good as the first. I am now convinced that the qualities of their services are consistent.
- Steed D.
Mike Murray did very good work and was extremely responsive.
- Michael R.
Helpful at every step of the process.
- Maggie K.
Michael Murray has an excellent, well-organized team and it operates like a well-oiled machine! No hiccups.
- Sarah O.
They make the process easy.
- Davora S.
I’m 68 years young but the process was so easy..Thanks to Michael and the woman..sorry forgot her name..that took me through the signing..was very helpful and explained everything ..
- David P.
Great job by all involved including Mike Murray !!! Thanks again !!!!!!!!
- William L.
Michael Murray was excellent. We were first time buyers and Michael invested the time and energy from beginning to end to make the process as informative and easy as possible.
- Mike M.
This has been by far the best mortgage experience of the six it have experienced. Concise, highly professional, stress free. Thxs so much!
- Sheila C.
Michael Murray was absolutely fantastic from the start, explaining everything that was going to go on, answering every single question I had and just made us feel we were in good hands right from the start (he really made time for us whenever we had a question or concern). Buying this condo was the biggest purchase of our lives, and we just knew from the start Michael was going to give us the best loan possible, he is so knowledgeable in this field but also very trustworthy. Also too many other names to mention but the whole team that helped out could not have been better as well.
- Patrick N.
Michael Murray and his team made obtaining a loan quick and easy. As first time home buyers, we are very satisfied with the service and are beyond happy to be moving into a home of our own.
- Kelly M.
Mike Murray and Tim Fletcher along with their team of underwriters were phenomenal. They answered every big and small question I had with lots of patience. I am no stranger to home ownership but I still needed guidance and Mike was there every step of the way. Thank you and your team!
- Cheryl R.
Michael Murray was excellent. He went above and beyond to make sure my loan went through and the home closing was completed, despite the attorneys who did not follow through on a variety of documents.
- Barbara W.
Mike and his team were able to help me close in 15 days on a condo. As a first time home buyer they took the time to guide me through the process and addressed any questions I had in a timely manner. I am very appreciative of the level of professionalism and service provided.
- Gary H.
Mike, you and your team absolutely rocked this. I understand that a 15 day close is a huge task to undertake, and I truly appreciate all the work you guys put in to make this happen. Thank you for everything!
- Gary H.
Being first time home buyers, my wife and I didn't understand any of this world's house buying lingo, but John Hunter explained everything in a very comprehensible way to us. We had just settled into our new house last week, and we couldn't be more happy or thankful!
- David P.
The whole team worked together to help me understand the process and what was required from me at each step. They were super friendly and helpful and kept me notified of what was going on throughout the process
- Judith W.
I am not high tech, and Michael Murray took me through the process and truly went above and beyond to help make it happen.
- David P.
Mike was great and very responsive to my requests! It was my first time obtaining a mortgage for my first home purchase, he made it as stress-less as the whole process could be.
- Margaret M.
Thanks for making it easy for a first time home buyer!
- Peter S.
Mike Murray is the best!
- Allison T.
Mike and his team were extraordinary to work with. Thank you for helping us get into our home.
- Todd T.
Very responsive agent, and simple online and email process.
- Ebrahim E.
The process was easy and ran smoothly.
- Kelly S.
This was my second experience working with Michael Murray on a home mortgage. In both instances, Mike was readily available whenever I had a question or concern. He helped me through any complications that arose and his team was prompt and helpful. When our closing date fell through, Mike walked me through the rate lock options available and worked with me to make the best decision for my family. Thank you Michael and team!
- Craig Y.
As first time home buyers, why wife and I were a bit intimidated with the loan application process. Michael Murray and others put us at ease and guided us each step of the way
- Alejandro D.A.
Michael Murray and his team were great. I would recommend him to anyone needing a mortgage loan. He was always helpful with all of my questions throughout the process and was quick to respond to any concerns or questions.
- Eric H.
I honestly could not have been more happy with my experience using Michael Murray and his team. Everything felt seamless. The process of buying a home can be so stressful and I never felt this from my interactions with your team. So very happy!!! Thanks!
- Rachel P.
Great communication the whole way through
- Thomas K. - Oak Park, IL | Aug 2021 Oak Park, IL
The complete team was outstanding !
- Jerry R. - Elmwood Park, IL | Aug 2021 Elmwood Park, IL
easy to work with the people and the system
- Brian H. - EVERGREEN PARK, IL | Jul 2021 EVERGREEN PARK, IL
The team is very professional and were available when ever I needed anything right down to my closing when I was able to contact Mike Murray for a question.
- Amanda M. - Forest Park, IL | Jul 2021 Forest Park, IL
Michael Murray is fantastic. I have done 3 loans with him since 2008 and it is always a seamless processes. He is very responsive and professional. His team is great as well and I like how the majority of the application and processes is online. Makes it quicker.
- Ryan H. - Denver, CO | Jul 2021 Denver, CO
Efficient; customer-centric; timely; answered questions to ensure understanding; relationship-oriented. Nice people.
- Betty F. - Oak Brook, IL | Jul 2021 Oak Brook, IL
Smooth process. Mike was helpful and knowledgeable to talk me through the various options. Made it easy.
- Jacqueline L. - Chicago, IL | Jun 2021 Chicago, IL
They did a great job of navigating through the process.
- David G. - La Grange, IL | Jun 2021 La Grange, IL
The process was quick and easy
- Jason F. - Orland Park, IL | Jun 2021 Orland Park, IL
Excellent service: Team Approach and patience to explain COVID on line applications were safe and secure on line!
- Katherine T. - Chicago, IL | Jun 2021 Chicago, IL
Proper Rate broker (Michael Murray) and his team were very responsive, answered questions, and were available for calls throughout the process. The team worked quickly and the online submission process was very easy to use. They were competitive with rates and delivered on their timing promises.
- Stephanie C. - Chicago, IL | Jun 2021 Chicago, IL
Quick and painless process.
- Sheleagh E.L. B. - Naperville, IL | Jun 2021 Naperville, IL
Michael was easy to work with and responsive.
- David M. - Oak Park, IL | May 2021 Oak Park, IL
Mr. Murray and his team did a great job communicating the refinancing process and got it done.
- Manuel B. - Chicago, IL | May 2021 Chicago, IL
The process was clear and simple. All involved were very responsive.
- Jessica G. - Oak Park, IL | May 2021 Oak Park, IL
Everything has been very easy and quick. Michael spent time explaining everything to us in the beginning and everything was very clear.
- Bridget U. - Chicago, IL | May 2021 Chicago, IL
Everything was smooth, quick, everyone replied quickly to emails and phone calls.
- Brian M. - Kewaskum, WI | May 2021 Kewaskum, WI
Helpful, fast, made it easy to buy a house step by step
- Jessica W. - Chicago, IL | Mar 2021 Chicago, IL
Very professional. No delays.
- Kyle K. - Chicago, IL | Mar 2021 Chicago, IL
Excellent service and communication throughout the loan process.
- Mairin S. - River Forest, IL | Mar 2021 River Forest, IL
Cause it was quick, felt very secure through whole process online, and team of Michael Murray did great job to keep me inform with every step of process, with every update and so on.
- Nina C. - Lisle, IL | Mar 2021 Lisle, IL
I understood each step and the paperwork was clear
- Cheryl S. - Melrose Park, IL | Mar 2021 Melrose Park, IL
Staff has excellent feedback, is responsive, and the system is easy to navigate
- Elizabeth K. - Lyons, IL | Mar 2021 Lyons, IL
It has been great to work with the good people at Proper Rate again. Everyone is knowledgable, professional, and thorough. The overall experience exceeded my expectations yet again.
- Patrick B. - Westchester, IL | Feb 2021 Westchester, IL
The team was great to work with and the process was seamless.
- Emily G. - River Forest, IL | Feb 2021 River Forest, IL
Timely closing and no suprises.
- Matthew A. - Downers Grove, IL | Feb 2021 Downers Grove, IL
Stream lined process and quick response times from all team members
- Daniel O. - River Forest, IL | Feb 2021 River Forest, IL
Great communication. I felt like I could ask any question and get an honest answer. Rates and costs stayed the same during the entire process. I paid what I was told I was going to pay. Online system for signing documents was extremely easy to use.
- Joshua J. - Evanston, IL | Feb 2021 Evanston, IL
Michael Murray and team are great to work with and very responsive.
- Alejandro D. - Munster, IN | Feb 2021 Munster, IN
This is my 3rd time working with Mike Murray. I can't say enough good things on how helpful he is during the whole process.
- Kent L. - ELMHURST, IL | Feb 2021 ELMHURST, IL
Very helpful, affordable,and professional
- Lyzette D. - Chicago, IL | Feb 2021 Chicago, IL
Professional and informative start to finish
- Douglas K. - Sugar Land, TX | Feb 2021 Sugar Land, TX
Great customer service. Seamless process for securing loan.
- Andrew N. - Chicago, IL | Feb 2021 Chicago, IL
That Mike Murray is something else.
- Michael L. - Downers Grove, IL | Feb 2021 Downers Grove, IL
Cheap, quick, easy to work with, straightforward
- Andrew D. - Chicago, IL | Jan 2021 Chicago, IL
Great service, process was very easy to follow and complete.
- Matthew D. - Western Springs, IL | Jan 2021 Western Springs, IL
They made the process very easy and they worked around our schedule.
- Brian W. - Chicago, IL | Dec 2020 Chicago, IL
You guys are always easy to work with, honest, and professional.
- Anil P. - Chicago, IL | Dec 2020 Chicago, IL
Mike Murray and the team did a great job. The website is easy to use. Got a great rate. Oh, and Mike is the best.
- Michael M. - Evanston, IL | Dec 2020 Evanston, IL
Extremely professional
- Adin-Cristian A. - Chicago, IL | Dec 2020 Chicago, IL
Everything went smoothly. Great staff
- Michael R. - Chicago, IL | Nov 2020 Chicago, IL
Great communication. Got everything we needed done in a timely manner. Was flexible.
- Maggie K. - Oak Park, IL | Nov 2020 Oak Park, IL
easy to work through the process
- Jane M. - Clarendon Hills, IL | Nov 2020 Clarendon Hills, IL
Professional and easy to work with
- Michael B. - Chicago, IL | Nov 2020 Chicago, IL
Everything went very smoothly.
- Robert B. - Des Plaines, IL | Nov 2020 Des Plaines, IL
They were very communicative, their employees were friendly and efficient. I had my questions answered thoroughly and I was able to understand everything we went over.
- Julianne H. - Evanston, IL | Nov 2020 Evanston, IL
Super fast and easy
- Patrick M. - River Forest, IL | Nov 2020 River Forest, IL
Excellent experience. Michael Murray and his team made the experience very smooth
- Rachel P. - La Grange Park, IL | Oct 2020 La Grange Park, IL
Trust worthy, fast, responsive, easy.
- JOSEPH H. - CHICAGO, IL | Oct 2020 CHICAGO, IL
Great fast service, easy online portal.
- Mary M. - River Forest, IL | Oct 2020 River Forest, IL
Everyone was very responsive
- Loren R. - La Grange, IL | Oct 2020 La Grange, IL
Pleasure to work with all the staff.
- Dawnmarie D. - Oak Park, IL | Oct 2020 Oak Park, IL
They are very helpful and supportive!
- Susannah W. - Chicago, IL | Sep 2020 Chicago, IL
They don’t miss a beat, and make it so easy!
- Allison T. - Lombard, IL | Sep 2020 Lombard, IL
Streamlined process and communication throughout.
- Jennifer D. - Chicago, IL | Sep 2020 Chicago, IL
Mike Murray is always responsive and available to help. We had a great experience.
- Chelsea D. - Elmwood Park, IL | Sep 2020 Elmwood Park, IL
Outstanding support and service from the initial contact through the closing.
- Patricia B. - Oak Brook, IL | Sep 2020 Oak Brook, IL
Expedient service
- Eric F. - La Grange Park, IL | Sep 2020 La Grange Park, IL
Great service, personal touch, extremely responsive.
- Benjamin M. - Chicago, IL | Sep 2020 Chicago, IL
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